We should use the core parser and not re-implement parser component in modules, if not strictly necessary. One (probably unrelated) reason that get_from and get_pai return different results is that the grammar for both headers is different defined from the RFCs. But I agree that its confusing that get_from does not return display name, but get_pai does.

Have you tried to access only the user/domain part of the pai header, and not the full body? Have a look e.g. to the sipcapture module for an inspiration.

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