26 Oct
2007
26 Oct
'07
7:59 a.m.
On 10/25/07, Sajith T S <sajithts(a)gmail.com> wrote:
Klaus Darilion wrote:
Hi
OpenSER is a proxy,
so for the requirement you have mentioned need a conference room
until you use Meetme or Appconference or any 3rd party
you can not have option to barge the call.
ram
If you send all calls to Asterisk you can use the
features of Asterisk
for this.
True, but isn't it a little suboptimal? Say, I'm a supervisor in a
call center. I wouldn't want to barge into all calls, only certain
calls where my agents would need assistance.
Is there a way to initiate a directed call transfer sort of thing,
perhaps towards a conference room? Is 3PCC suited for such a scenario?
I'd imagine that proxy should need B2BUA functionality in this case.
And - thanks a lot for the responses. Much appreciated.