[Serusers] Call Not Going

even if i use default(sample) configuration file ser.cfg...still same thing is happening Regards Dhawan K . Disclaimer -------------------------------------------------------------------------- This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Recipients must check this email and any attachments for the presence of viruses before downloading them. Direct Internet / Primus India accepts no liability for any damage caused by any virus transmitted by this email.