Hello list,
I've been given a task to setup a predictive dialer with for 8000+ agents taking accepted calls in a queue. I've done this for a much smaller setup in freeSWITCH but i recently saw that kamailio has a mohqueue (which i already setup as a PoC) that might work for this. My question is whether you think it's a good idea to go with this on kamailio or is freeSWITCH better suited for this kind of application?
The setup would be to generate outgoing calls based on a list (predictive dialer) and send answered calls to a queue to be answered by an agent.
Thanks!
David