The fields seem to be correct at a first glance, as long as you are
matching INVITE and BYE, it should be okay. I presume your not allowing
users to do anything like call forwarding, if you are the accounting
fields for that are slightly different.
10% diff per month is alot, is it in the favour of the gateway...if its
in your favour...dont tell anyone :-)
Is the number of calls to a particular country add up, i.e ser shows 10
calls to India, does the gateway also, is there a particular country
destination which is showing the largest incorrect minutes.
When you hang up a call, have u checked to see how quickly the BYE hits
your acc table, and what the time stamp on it is, especially if the
callee hangs up, i.e the BYE comes from the gateway.
Do you have any unmatched calls, i.e INVITES without a BYE, if so how many.
Any problems with power failures i.e endpoints not being able to send a BYE.
Iqbal
PS I haven't been knighted as yet, hence you dont need to call me
Sir...but I am petitioning the Queen as soon as I get a chance :-)
Nhadie wrote:
We are averaging 17000 minutes a month. The gateway
provider will give us a
weekly report that has number of minutes per country, it's not detailed per
call.
actually sir i'm more worried if it's a problem on my billing system, am I
using the right fields to extract the data?
--------- Mensagem Original --------
From: Iqbal <iqbal(a)gigo.co.uk>
To: Nhadie <nhadie(a)cbcpworld.com>
Cc: serusers(a)lists.iptel.org
Subject: Re: [Serusers] accounting accuracy
Date: 23/07/05 10:13
Hi
Are you/is your provider rounding up/down the number of minutes, or do
you get raw CDR from them.
1000 mins different out of how many total ?, and does the gateway show
more than SER or less each time.
Have you looked at one call, try making a test call, time it on your
stop watch for 60 secs, and see what ser shows and what the gateway shows.
I have run for sometime, and I havent really seen much discrepancy in
the cdrs from upstream gateways...this is not to say it cannot happen.
iqbal
Nhadie wrote:
>Hi list,
>
>I'm having problem with my accounting, I have a SIP server and I'm
using a
>commercial gateway provider where I can
terminate calls.
>
>Unfortunately, there's a big discrepancy on the number of minutes I
see on
>my billing system, compared to the billing
of the gateway provider.
Every
>month there's always almost a thousand
or more minutes diiference.
>
>For my billing system, i used the following fields to get the start of
call,
>sip_method=INVITE sip_status=200 and
username='username of caller',
then to
>get the end of call, sip_method sip_callid
totag and fromtag. are
these
>correct?
>
>Am I doing something wrong there? Also someone told me I need a B2BUA
for
>the calls to be accurate, is this
true?Hope anyone can help me. TIA
>
>Regards
>Nhadie
>
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>.
>
>
>
.