Hi,
ok, you replaced the IP addresses ;-) Don't mind I wont post them...
You have the following setup, right?
SIP-UA(192...) -- NAT-FW -- SER (official IP)
You probably have a NAT problem here. The audio packets from SEMS are probably not forwarded through your NAT firewall.
Please check if you have audio packets inside your 192..-network by running a sniffer like tcpdump or ngrep on port 8000 (or whatever audio port your SIP UA chooses).
How do you traverse the NAT? Has your phone STUN support enabled (seems so)? What type of NAT-Firewall do you have (Linux, Router, ...)?
Please describe your setup in detail if you experience NAT problems, some really skilled people on this list will help you out (but probably not me ;-)!
Uli.
On Thursday 08 April 2004 16:02, Shirley wrote:
Hi,
Please take a look again.:) <<logNoAudio.txt>> regards, shirley
-----Original Message----- From: Ulrich Abend [SMTP:ullstar@iptel.org] Sent: Thursday, April 08, 2004 10:02 PM To: Shirley Cc: serusers@lists.iptel.org Subject: Re: [Serusers] Sems Error
Please review the settings in your IP phone, the address settings in the SIP messages look a bit strange to me (IP, dest_IP...)
What are the IP addresses of you SIP phone and your server running ser&sems?
Regards,
Uli.
On Thursday 08 April 2004 15:46, Shirley wrote:
Hi,
Thank you for your reply. Now sems is running now...Thank you so much.
When I try to do test call. It show "connected" on my UA but I hear no audio and the session ended. Please advice. Thanks again. <<logNoAudio.txt>> Regards, Shirley
-----Original Message----- From: Ulrich Abend [SMTP:ullstar@iptel.org] Sent: Thursday, April 08, 2004 4:15 PM To: serusers@lists.iptel.org Cc: Shirley Subject: Re: [Serusers] Sems Error
Hi,
from your debugging:
Apr 8 11:53:41 sipserver2 sems: (7785) DEBUG: loadAppPlugIn (AmPlugIn.cpp:262): application 'number_reader' loaded. Apr 8 11:53:41 sipserver2 sems: (7785) WARNING: reloadModuleConfig (SemsConfiguration.cpp:66): no configuration found for module number_reader, maybe you want to specify config.number_reader in config file. Apr 8 11:53:41 sipserver2 sems: (7785) ERROR: onLoad (NumberReader.cpp:55): required parameter number_path missing Apr 8 11:53:41 sipserver2 sems: (7785) ERROR: load (AmPlugIn.cpp:85): while loading plug-in '/usr/local/lib/sems/plug-in/apps/number_reader.so'
This says that number reader refuses to start and therefor SEMS
refuses
to
start at all. You have two options now:
- configure number_reader to start by supplying valid entries in the
following new section of your sems.conf (edit wav to your valid
path!):
config.number_reader=inline number_path=wav prolog_file=wav/prolog.wav epilog_file=wav/prolog.wav config.number_reader=end
- remove '/usr/local/lib/sems/plug-in/apps/number_reader.so', then
sems
should start. Be careful, if you do a "make install" again, the module will be regenerated, you might have to delete it again.
I call this a bug in SEMS, we will fix it someday. Modules should
start
without any configuration entries. By now, please use one of the
options
above.
I have also tested this ps ax | grep sems. I get this result:~ [root@sipserver2 root]# ps ax | grep sems 5518 ? S 1:25 gedit file:///etc/sems/sems.conf 7805 pts/0 S 0:00 grep sems
This shows, that no SEMS is running, from all processes containing
"sems"
in their command line, it's only your editor and the grep command itself.
Please always view the output of SEMS startup and review all lines starting with ERROR.
Regards,
Uli.
On Thursday 08 April 2004 06:05, Shirley wrote:
Hi,
Thank you for your prompt reply. I have tested :~ set log_stderr=yes and fork=no and debug=3 in
sems.conf.
I have attached the log. Please help.
<<SemsError1.txt>> <<sems.conf>> I have also tested this ps ax | grep sems. I get this result:~ [root@sipserver2 root]# ps ax | grep sems 5518 ? S 1:25 gedit file:///etc/sems/sems.conf 7805 pts/0 S 0:00 grep sems
Regards, Shirley
-----Original Message----- From: Ulrich Abend [SMTP:ullstar@iptel.org Sent: Thursday, April 08, 2004 12:18 AM To: Shirley Cc: serusers@lists.iptel.org Subject: Re: [Serusers] Sems Error
Hi,
try to set log_stderr=yes and fork=no and debug=3 in sems.conf for testing, it should produce a lot of debugging output on your console when starting up.
There are a lot of possible reasons for SEMS not starting, please post the
debugging output either from the commands above or from
/var/log/syslog
(under redhat the file might be another one under /var/log/ ...)
You can also check is sems runs by calling in your shell:
ps ax | grep sems
Regards,
Uli.
P.S.: Please always CC to the list, others might answer quicker
than
me
:-)
On Wednesday 07 April 2004 14:43, Shirley wrote: > Hi, > > Thank you for your reply. How to make sure that the SEMS is > running? I uses the /usr/local/sin/sems.redhat start- to start
the
> sems
service?
Am
> I correct? > My fifo name is same in both file that you mention. Please
advice!
Thanks
> Regards, > Shirley > > > -----Original Message----- > > From: Ulrich Abend [SMTP:ullstar@iptel.org] > > Sent: Wednesday, April 07, 2004 8:00 PM > > To: serusers@lists.iptel.org > > Cc: Shirley > > Subject: Re: [Serusers] Sems Error > > > > Hi, > > > > you should make shure, SEMS is running and uses the same fifo > > name (in sems.conf) as SER (in ser.cfg). > > > > It is also important, that the fifo file (default:
/tmp/am_fifo)
has
> > write > > > > permissions for the user SER runs as. The easiest setup is to
run
SER
and
> > SEMS as the same user. > > > > If you still experience problems, please post SER and SEMS
debugging
> > output, > > the config files, and the results of > > ls -la /tmp/*fifo > > > > Regards, > > > > Uli. > > > > On Wednesday 07 April 2004 12:28, Shirley wrote: > > > Hi all, > > > > > > Please Help!!! I am trying to install the sems when I try > > > to
start
the
> > sems > > > > > I encountered this problem as per below. I am running on
Linux
9.0
and
> > > please also advice on how to check the fifo
version....Thanks
> > > Mar 24 19:04:25 sipserver2 /usr/local/sbin/ser[12876]:
ERROR:
> > > voicemail: ans_machine deamon is not running ! > > > Mar 24 19:04:25 sipserver2 /usr/local/sbin/ser[12876]:
ERROR:
> > > voicemail: > > > > No > > > > > such device or address > > > Mar 24 19:04:25 sipserver2 /usr/local/sbin/ser[12876]:
ERROR:
vm_start: > > > write_to_fifo failed > > > Mar 24 19:04:35 sipserver2 /usr/local/sbin/ser[12874]:
ERROR:
> > > voicemail: ans_machine deamon is not running ! > > > Mar 24 19:04:35 sipserver2 /usr/local/sbin/ser[12874]:
ERROR:
> > > voicemail: > > > > No > > > > > such device or address > > > Mar 24 19:04:35 sipserver2 /usr/local/sbin/ser[12874]:
ERROR:
vm_start: > > > write_to_fifo failed > > > > > > regards, > > > shirley > > > > > > _______________________________________________ > > > Serusers mailing list > > > serusers@lists.iptel.org > > > http://lists.iptel.org/mailman/listinfo/serusers