Hello,
this should be interesting for IRC fans. Many openser folks are hanging around #openser channel at irc.freenode.net. It should be a good place to shoot quick questions, answers may get back instantly. Some details: http://www.openser.org/index.php?option=com_content&task=view&id=86&...
I strongly recommend that important issues/solutions should be summarized to mailing lists. The lists are archived online, improving the knowledge base publicly available -- new comers will have access to it and therefore the learning process is speed up.
The channel is in the process of getting officially reserved and assigned to OpenSER project. Many thanks to Adam Linford and all others spending time to get this done.
Have fun there, Daniel