Hello,
if the phone is trying to register, start ngrep on server to see if
REGISTER requests are coming and they are replied.
Cheers,
Daniel
On 10/1/13 6:23 PM, arun Jayaprakash wrote:
Hi Daniel, when my system is fine and I run kamctl ul
show --brief
command I am able to see all my registered phones. When the phones
lose registration and I run the command I do not see any registered
phones but I can see my UA's trying to register. I will work on the
suggestions you mentioned and will keep you posted.
Thank you,
Arun
------------------------------------------------------------------------
*From:* Daniel-Constantin Mierla <miconda(a)gmail.com>
*To:* arun Jayaprakash <jayaprakasharun(a)yahoo.com>om>; Kamailio (SER) -
Users Mailing List <sr-users(a)lists.sip-router.org>
*Sent:* Tuesday, October 1, 2013 11:14 AM
*Subject:* Re: [SR-Users] Phones losing registration.
Hello,
first you should clarify what you mean by "phones are losing
registration". Do they indicate are not registered?
I suggest few things:
- add a xlog message at beginning of the request_route block to log
method, callid, from, to, r-uri and source ip
- when the phones are not registered check the logs to see if there
was a message related to register requests from that phone
You should also log the sip traffic, you can use ngrep to save it in a
file, so you can look in more details if needed.
Some phones have also good troubleshooting options, at least snom
phone give a log and the sip trace via web interface. If you have one,
use it to see what it is reporting.
I guess you checked the syslog file for error messages. If it is
something that makes kamailio not working properly, you should see it
there.
Cheers,
Daniel
On 10/1/13 5:41 PM, arun Jayaprakash wrote:
Hello,
I am running into a problem with my set up. I have Kamailio 4.0 set
up with an Asterisk server (ARA). Initially I had three machines; one
for Kamailio, one for Asterisk and one for my db. The set up worked
fine for about a week after which I saw that my phones were losing
registration for prolonged periods and then would re-register after a
few hours. So what I did was to move Asterisk and Kamailio on the
same server and only had my DB on a separate machine. All worked well
for about a week and now I am facing the same issue. At any given
time all my services ( kamailio, Asterisk, RTPproxy) are all running.
My question is where and how do I start to trouble shoot this issue?
I have not really done any debugging in the past so I would
appreciate any pointers as to where to start? Thank you for your help.
Regards,
Arun
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