Please excuse the noob questions, I’m not very
familiar with presence.
Users are registered to kamailio, authenticated against
radius with LDAP backend. I’d like to setup some queues on asterisk for
helpdesk call center but in order to do it correctly asterisk needs the device
state (ringing, in use etc). I assume I’ll need to use realtime ldap and
setup device entries for all my phones, then use hints on the extensions as if
they were local. If I understand correctly this will make asterisk subscribe to
kamailio (I will use kams IP in host field), kam then has the responsibility of
handling the subscribe/publish/notify stuff.
What needs to be done on the kam side?
Thanks!
Bob