[Serusers] Re : Using OpenSER as Predictive Dialer for a Call Center ?

Do you concider sippy B2BUA? ----- Message d'origine ---- De : Arthur <pylinuxian(a)gmail.com> À : serusers(a)lists.iptel.org Envoyé le : Jeudi, 26 Juin 2008, 1h17mn 37s Objet : [Serusers] Using OpenSER as Predictive Dialer for a Call Center ? I am working on a project for a call center about programming an open source predictive dialer, and so far my research shows no sign of a competitor to Asterisk. I hope someone can guide me here, because I don't know yet whether OpenSER can be programmed to make calls automatically and if callees answers the calls hand the calls to agents ? .. allow agents to make transfers to other agents ... and other call center stuff. Thanks -- "He who asks a question may be a fool for a few minutes. He who does not ask may be a fool forever" _____________________________________________________________________________ Envoyez avec Yahoo! Mail. Une boite mail plus intelligente http://mail.yahoo.fr