On 9 May 2019, at 11:37, Daniel Tryba
<d.tryba(a)pocos.nl> wrote:
On Thu, May 09, 2019 at 10:15:16AM +0100, Mark Boyce wrote:
We???ve been asked a few times recently if we can
do screen-pop of
incoming calls (SalesForce CRM / Zoho Support) so that customers
details pop up on the display as calls are delivered. Similarly
???click to dial??? from such systems.
Such integrations exist for many commercial soft switches like 3CX /
FreePBX. We???re wondering if it can be done at the Kamailio layer
just above the sip handset.
I haven???t yet dug in to what the APIs are to achieve this for
system, equally a google of the subject came up with very little. So
I thought I???d ask here before reinventing the wheel.
There is an example click to dial:
https://github.com/kamailio/kamailio/blob/master/misc/examples/scripts/ctd.…
(never tested it myself)
Implement a http server(can be kamailio) that calls the script with
arguments. You are only limited by what you can do in your CRM with
regard to click to dial.