[SR-Users] hanging active dialog...

Goodmorning All, I use the following route to check for concurrent calls by the same user, if a concurrent call is tried it is not allowed. route[CONCURRENT] { xlog("SCRIPT: Conccurrent call check"); if(!get_profile_size("caller","$fu","$avp(nrcalls)")) { sl_send_reply("403", "Call not matching profile"); exit; } xlog("SCRIPT: caller value for $fu is $avp(nrcalls)"); if($avp(nrcalls)>= 1) { sl_send_reply("403", "Active calls limit exceeded"); exit; } dlg_manage(); if(!set_dlg_profile("caller","$fu")) { sl_send_reply("500", "No new channels in this profile"); exit; } xlog("SCRIPT: caller value for $fu is now $avp(nrcalls)"); } Now I had a situation where a user could not call because the get_profile_size for this user gave the value 1. So another call was not allowed. But the user did not have a call active. As no dialogs were active, checked that. I assume there can be a lot of reasons why this happens, also I want to use the "I don't want to know the cause" method to solve this. So I looked at the dialog module documentation, to see if I can just clear the profile size for this specific user. I wanted to use the profile_list_dlgs(8.6) to get the dialog details, then the dlg_terminate_dlg(8.4) to, you guessed it, terminate that dialog. But it's not clear to me how I can give those commands.. Is there a way to give those commands on the cli, if so can someone please write down some examples. Would be really appreciated. Rgds, Gertjan