12 Mar
2014
12 Mar
'14
4:19 p.m.
A variety of people and entities on the mailing list provide paid support. Please see the
Kamailio Business Directory on the Web site.
On 12 March 2014 05:25:35 GMT-04:00, jay binks <jaybinks(a)gmail.com> wrote:
I apologise if I was one of the offenders.
I do however have a question in relation to this thread.
Do you offer paid support for kamailio ? if so is there a web page with
information about this option ( prices, whats on offer etc ).
thanks
Jay
On 12 March 2014 19:10, Daniel-Constantin Mierla <miconda(a)gmail.com>
wrote:
directly
--
Sent from my Nexus 10, with all the figments of autocorrect that might imply.
Alex Balashov - Principal
Evariste Systems LLC
235 E Ponce de Leon Ave
Suite 106
Decatur, GA 30030
United States
Tel: +1-678-954-0670
Web: http://www.evaristesys.com/, http://www.alexbalashov.com/
A message sent almost one year ago, but based on
volume of private
emails
related to free support on SIP, Kamailio or other
applications,
perhaps it
is time to refresh, with couple of extra bits for
clarification:
-
http://lists.sip-router.org/pipermail/sr-users/2013-April/077700.html
>>
I would like to remind that, at least in my case, writing emails without cc-ing the mailing list is not
recommended. The rule is also
suggested in the mailing lists presentation page:
- http://www.kamailio.org/w/mailing-lists/
Unless I asked explicitly for a private email with some specific
details,
the message will not be noticed and therefore not
replied. I use this
email
address for many public mailing lists and it is
intended only for
that
usage, I am reacting based on the filters I
created, unmatched
messages
getting the lowest priority.
There are several common sense as well as technical reasons. Here are
some
along with other suggestions to improve the
likeliness of getting an
answer:
- we are not answering questions on mailing lists
to help only one
person,
but also other people that may have similar
issues in the future --
they
can find the answers in the archive with a search
engine. Also, other
people subscribed to the list can learn from conversation or
contribute to
the discussion, resulting in better outcome
- the amount of unexpected messages is very high -- it is practically
a
zero chance to get to the folder with messages
that didn't match any
filter
(thus your message is not going to be replied)
- whenever I find time, the first emails I answer are those coming on
mailing lists. They are many there as well, people are traveling or
having
other personal or business projects, so sometime
is good to send a
reminder
if a question does not get an answer
- starting with negative approach or no technical content, like you
are
going to use something else if you don't get
this instantly, or this
application is missing what so ever tutorial giving exactly the
solution
you need, or simply asking for full config of
complex requirements,
is not
helping at all, but actually making people to
ignore your messages.
Start
with what you tried and where you got stuck.
Everything you get is
for
free, nobody here owe you anything.
Therefore, if anyone sent me a private message asking about kamailio
or
continuing a discussion started on mailing lists,
then the messages
have to
be resent on mailing list if one wants an answer.
A quick look in my
unfiltered folder revealed hundreds of messages during the past year,
soon
many will be deleted anyhow. Note that you can
always mask sensitive
data
(e.g., replace passwords, IP addresses) before
sending logs or config
file.
Cheers,
Daniel
--
Daniel-Constantin Mierla - http://www.asipto.com
http://twitter.com/#!/miconda - http://www.linkedin.com/in/miconda
Kamailio World Conference - April 2-4, 2014, Berlin, Germany
http://www.kamailioworld.com
_______________________________________________
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing
list
sr-users(a)lists.sip-router.org
http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
--
Sincerely
Jay
------------------------------------------------------------------------
_______________________________________________
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list
sr-users(a)lists.sip-router.org
http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users