Hello:
I have a case where multiple INVITEs crash Polycom phones. I'm wondering if anyone
else has seen this and if so how you addressed the problem. We are using SER0.9.7pre3. We
have Polycom 550s and Cisco 7960s running SIP 2.2.2.0084 and 7.3 respectively. These
phones are configured for simultaneous/parallel ringing which we call a ring group. In a
ring group the same 5-digit extension appears on each phone. So in this case the AOR has
three contact addresses in the location table.
When a call arrives for the AOR all three phones ring and if you answer one of them at
least one, possible all, Polycom phones will reboot. Ngrep traces on the proxy show
multiple invites being sent to each phone each with a different branch tag in the Via
header. I'm not sure what is happening so any insight anyone can share will be
appreciated.
Polycom admits the reboot is a bug but believes the multiple invites is a configuration
problem in our proxy. My questions is where and why does this only cause a problem for
Polycom phones?
Thanks,steve
Senior Network Engineer,
Information Systems and Computing
Networking and Telecommunications , Suite 221A /6228
University of Pennsylvania
Voice:215-573-8396
FAX:215-898-9348