Each of them can have a unique SIP address and you can create an alias pointing to all the unique addresses. Customers will call the alias which will ring phones of all representatives, representatives will trasfer to one of the unique addresses.
Jan.
On 23-01 12:05, Srbislav Cvetkovic wrote:
That sounds good, however what if I want to transfer the call to another tech representative after picking up the call if he has the same sip address as 4 other people?
On Friday, January 23, 2004, at 11:47 AM, Arnd Vehling wrote:
Jiri Kuthan wrote:
register multiple phones with the same address, that's it. -jiri
Yupp, very nice feature. Is there a limit to the number of how many sip-clients can subscribe with the same sip-address?
-- Arnd
Srbo Cvetkovic | CityNet, Inc. srbo@city-net.com | Pittsburgh, PA voice: 412.481.5406 | fax: 412.431.1315
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