[Serusers] Asterisk for VM - offline users and aliases

Hey there List, People have been very helpful in helping to point me in the right direction for vm handling using asterisk.. and I'm making some progress. I manage to have some of the calls handed off to asterisk, using a failure route. This is the code snippet: failure_route[4] { # If we've got here, it means that a call timer has expired, and the user is in the # voicemail group. Therefore we're going to try and hand off the call to the Asterisk # voicemail system. revert_uri(); rewritehostport("161.30.94.69:5060"); log (1, "VOICEMAIL: Handing off to Asterisk\n"); append_branch(); t_relay; } However, I am seeing two problems which I've been bashing my head against a brick wall for a little bit .... The first is that it only works if you dial the numerical alias, not if you dial the user name... do you know how I can make sure it's the alias being passed to * and not the username? Secondly, even though I have put the logic block for checking if a user is a vm user before checking if a user is online, I can't seem to get to the mailbox for an offline user.. I just get a 404 not found.... <snip> # Make sure we check the aliases table lookup("aliases"); # Enable diverted voicemail functionlity DB 26-07-2004 # Does user have vm activated? (i.e., is in the voicemail (ser->grp) group?) if (!(method=="MESSAGE") && (is_user_in("Request-URI", "voicemail"))) { log(1, "VOICEMAIL: vm user detected, activating failure route"); t_on_failure("4"); setflag(3); }; # native SIP destinations are handled using our USRLOC DB if (!lookup("location")) { # BEGIN if not in location database ........ </snip> If you have any ideas at all, I would be very very grateful. Many thanks again for all the help... Dave