I have a TEXT call from cust1@somedomain to Kamailio. I have an agent who is logged in, but is not in any call yet.

I want now refer cust1@somedomain to talk to agent directly. How do I do that?

I tried -  dlg_bridge("$dlg(from_contact)", "$var(agentSipAddress)","");

I get an “audio call” from “Kamailio” to customer, but nothing happens on the agent side.

I tried “dlg_refer” as well but nothing happens at all.

Should I handcraft “Refer” message using uac module and send to “customer” instead?

Please suggest.

Thanks

Pranathi Venkatayogi

System Developer II

(520) 745-9447 x4466

www.cyracom.com

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