Hi all,
I was wondering if anyone could offer any advice please.
We are using the dialog module and need to be able to find out whether
another dialog exists within a particular profile and having a specific
value, so that we can send the new call to the same gateway. As far as I am
aware, the only way to see other dialogs from the request route is to query
the database (having set db mode to realtime). This is ok, but the
profile/value is not stored in the database table. Is there a way of
fetching the information that I am missing, or should we just add some
customisation to the module so that it also writes this information to db?
Many thanks in advance,
Charles