Re: [Serusers] STUN characteristics

We too tried to use STUN as often as possible with all our users. Its fine at the beginning because you can fine tune everybody when you have a small customer base. As our network grew we found ourselves taking in more and more customer support calls from clients using STUN. The most common problem one had to deal with was that of NO Audio with customers changing routers from simple 'cone NAT' to 'symmetric NAT' type which of course breaks STUN. In the end we found it a lot more economical to pay for more bandwidth and use multiple RTP Proxy servers than to pay for more Tech Support people. It has worked out beautifully. I can't remember that last support call we ever had from somebody complaining about no audio. It had to be more that 2 years ago. -- Andres Technical Support http://www.telesip.net