16 Nov
2015
16 Nov
'15
7:39 p.m.
David,
mohqueue was designed to hold calls in a FIFO queue until retrieved (
http://kamailio.org/docs/modules/4.3.x/modules/mohqueue.html#overview). It
does not include an algorithm that decides when to remove it from the queue
since there are many ways to determine that. Whether you program this
feature using Kamailio, freeSWITCH or some other means is up to your
ingenuity. :{)
There is a known bug where calls with multiple ROUTE statements may cause
calls to fail. There is a v0.12 fix to this (
https://github.com/rdboisvert/mohqueue) but it hasn't been released to
Kamailio as it is still going through QA testing. All tests have been
positive so far.
Bob
On Mon, Nov 16, 2015 at 7:06 AM, David Villasmil Govea <
david.villasmil(a)gmail.com> wrote:
Hello list,
I've been given a task to setup a predictive dialer with for 8000+ agents
taking accepted calls in a queue.
I've done this for a much smaller setup in freeSWITCH but i recently saw
that kamailio has a mohqueue (which i already setup as a PoC) that might
work for this.
My question is whether you think it's a good idea to go with this on
kamailio or is freeSWITCH better suited for this kind of application?
The setup would be to generate outgoing calls based on a list (predictive
dialer) and send answered calls to a queue to be answered by an agent.
Thanks!
David
--
DVG
--
Imagination is more important than knowledge
Albert Einstein
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