Ser shall clean up experied records regularly, check usrloc docs for details. You don't offer much info, ex errors in the logs or what happens when a registration fails, so I'm not sure if that really is your problem. g-) ------- Original message ------- From: Arun Kumar <arunvoip@gmail.com> Sent: 26.9.'07, 11:57

Hi All,

My ser server was running fine but my users started to complain that they are not able to register. When I checked :

serctl ul show 1200928

it shows 106 entries and I've checked my location table also it also contain so many expired records. I tried stopping mysql and ser and cleared all records from location table but then again after some same prob.

Please help its very urgent.

thanks

arun

Arun, We were having similar issues because of a bug in the new X-Lite 3 build 41150. It seems to ignore system settings and re-registers every 10-20 seconds with a new rinstance tag (which appears as a new registration). We'd often have users with several thousand hundred (unusable) entries in the location table before they began to expire. We added a couple of modparams (somewhat arbitrarily): modparam("registrar", "max_contacts", 15) modparam("registrar", "desc_time_order", 1) Basically, this limits the number of contacts per user to 15 (15 seems a reasonable number of simultaneous registrations per user) and sorts the order of the location entries putting a preference on the most recent registration as the most valid point of contact. Unfortunately, while this helped keep our location table from overflowing, it did NOT help users of X-Lite 3 b41150. All that happens is that the client continues to attempt to register, and you'll see a bunch of errors in the log from where SER was unable to add entries to the location table (as it had reached the limit of 15). On the client side, once those errors started occurring, the users received an error that X-Lite was unable to contact the server. We've been assured a fix in the next build, but releasing new X-Lite builds is not Counterpath's top priority, and it's been quite some time. Check for bizarre, aberrant client behaviour that might be causing your location table to fill up with unusable entries before they've been given time to expire. N. Arun Kumar wrote:

Hi All,

My ser server was running fine but my users started to complain that they are not able to register. When I checked :

serctl ul show 1200928

it shows 106 entries and I've checked my location table also it also contain so many expired records. I tried stopping mysql and ser and cleared all records from location table but then again after some same prob.

Please help its very urgent.

thanks

arun

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