[Serusers] SER Location table Reg. Prob
Hi All, My ser server was running fine but my users started to complain that they are not able to register. When I checked : serctl ul show 1200928 it shows 106 entries and I've checked my location table also it also contain so many expired records. I tried stopping mysql and ser and cleared all records from location table but then again after some same prob. Please help its very urgent. thanks arun
Ser shall clean up experied records regularly, check usrloc docs for details. You don't offer much info, ex errors in the logs or what happens when a registration fails, so I'm not sure if that really is your problem. g-) ------- Original message ------- From: Arun Kumar <arunvoip@gmail.com> Sent: 26.9.'07, 11:57
Hi All,
My ser server was running fine but my users started to complain that they are not able to register. When I checked :
serctl ul show 1200928
it shows 106 entries and I've checked my location table also it also contain so many expired records. I tried stopping mysql and ser and cleared all records from location table but then again after some same prob.
Please help its very urgent.
thanks
arun
Arun, We were having similar issues because of a bug in the new X-Lite 3 build 41150. It seems to ignore system settings and re-registers every 10-20 seconds with a new rinstance tag (which appears as a new registration). We'd often have users with several thousand hundred (unusable) entries in the location table before they began to expire. We added a couple of modparams (somewhat arbitrarily): modparam("registrar", "max_contacts", 15) modparam("registrar", "desc_time_order", 1) Basically, this limits the number of contacts per user to 15 (15 seems a reasonable number of simultaneous registrations per user) and sorts the order of the location entries putting a preference on the most recent registration as the most valid point of contact. Unfortunately, while this helped keep our location table from overflowing, it did NOT help users of X-Lite 3 b41150. All that happens is that the client continues to attempt to register, and you'll see a bunch of errors in the log from where SER was unable to add entries to the location table (as it had reached the limit of 15). On the client side, once those errors started occurring, the users received an error that X-Lite was unable to contact the server. We've been assured a fix in the next build, but releasing new X-Lite builds is not Counterpath's top priority, and it's been quite some time. Check for bizarre, aberrant client behaviour that might be causing your location table to fill up with unusable entries before they've been given time to expire. N. Arun Kumar wrote:
Hi All,
My ser server was running fine but my users started to complain that they are not able to register. When I checked :
serctl ul show 1200928
it shows 106 entries and I've checked my location table also it also contain so many expired records. I tried stopping mysql and ser and cleared all records from location table but then again after some same prob.
Please help its very urgent.
thanks
arun
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HI All, this is my serctl moni output: Server: Sip EXpress router (0.9.6 (i386/linux)) : 0,2xx: 2526 Now: Wed Sep 26 13:23:49 2007 2007093 (0 local) : 0,2xx: 2526 Up Since: Wed Sep 26 10:34:09 2007099 (0 local) : 0,2xx: 2526 Up time: 10180 [sec]csg) Total: 79109 (0 local) : 0,2xx: 2529 Transaction Statisticsg) Total: 79120 (0 local) : 0,2xx: 2529 Transaction Statisticsg) Total: 79154 (0 local) : 0,2xx: 2529 Current: 83 (84 waiting) Total: 79176 (0 local) : 0,2xx: 2530 Replied localy: 49713 5xx: 23444, 4xx: 53310, 3xx: 0,2xx: 2530 Completion status 6xx: 35, 5xx: 23444, 4xx: 53332, 3xx: 0,2xx: 2530 Stateless Server Statistics 407: 1123 408: 0 483: 1195 4xx: 0 Stateless Server Statistics 407: 1123 408: 0 483: 1195 4xx: 0 200: 144374 202: 0 2xx: 0 407: 1124 408: 0 483: 1195 4xx: 0 300: 0 301: 0 302: 0 3xx: 0 407: 1124 408: 0 483: 1196 4xx: 0 400: 0 401: 27363 403: 0 404: 40 407: 1125 408: 0 483: 1197 4xx: 0 500: 12 5xx: 0 pired 6xx: 0 74 pired xxx: 0 75 pired failures: 1176 pired UsrLoc Statstered Expired Domain Registered Expired 'location' 670 5911 'aliases' 199266 0 and I did an trace using ethereal and it shows this user has 100 bindings and 483 counter is getting increased by one. and my xlite shows 408 timed out error. If you need some more info pls let me know. thanks Arun On 9/26/07, Greger Viken Teigre <greger@teigre.com> wrote:
Ser shall clean up experied records regularly, check usrloc docs for details. You don't offer much info, ex errors in the logs or what happens when a registration fails, so I'm not sure if that really is your problem. g-)
------- Original message ------- From: Arun Kumar <arunvoip@gmail.com> Sent: 26.9.'07, 11:57
Hi All,
My ser server was running fine but my users started to complain that they are not able to register. When I checked :
serctl ul show 1200928
it shows 106 entries and I've checked my location table also it also contain so many expired records. I tried stopping mysql and ser and cleared all records from location table but then again after some same prob.
Please help its very urgent.
thanks
arun
participants (3)
-
Arun Kumar -
Greger Viken Teigre -
Neil Fusillo