Re: [Serusers] voice mail doesn't stop redording and never sendsvoicemail - need help

Hi Juan, could you send us again your config files (the files in the current mail empty...). Further, it would be interesting to look at Ser's log file. If there are

routing problems, Ser's timer should hit and send an error back to Sems. Sems has also a timer, but much too long for that (about 5 minutes...). -Raphael. ----- Original Message ----- From: "Juan" <juan(a)korreo.com.ar> To: <serusers(a)lists.iptel.org> Sent: Monday, February 23, 2004 10:38 PM Subject: [Serusers] voice mail doesn't stop redording and never sendsvoicemail - need help Hi all, I have been trying to solve this problem for a couple of hours, but i could'n. Could somebody help me? I have configure a voice mail system (http://iptel.org/~faqomatic/fom-serve/cache/92.html) and I have a problem when it answer the call; it doesn't stop recording when I hang on the

and never sends the mail. this is the sems debug: --------------------------------------------------------------------------

-------------------------------------------------------------------- (815) DEBUG: onSessionStart (AnswerMachine.cpp:170): starting recording message...(/tmp/2870083197(a)200.69.228.52.wav) (815) DEBUG: onSessionStart (AnswerMachine.cpp:173): ... finished

message (815) DEBUG: sendToFIFO (AmRequest.cpp:199): msg=<:t_uac_dlg:0000032F15FB7483 BYE sip:100@200.69.228.52:5060;user=phone;transport=udp sip:200@200.69.228.49;ftag=450631392;lr=on From: <sip:200@200.69.228.49;user=phone>;tag=0000032F41C67EA6 To: <sip:100@200.69.228.49;user=phone>;tag=450631392 CSeq: 2 BYE Call-ID: 2870083197(a)200.69.228.52 Contact: <sip:200@200.69.228.49:5090> Route: <sip:200@200.69.228.49;ftag=450631392;lr=on> . . (815) DEBUG: write_to_fifo (AmRequest.cpp:708): Write to fifo: completed --------------------------------------------------------------------------

----------------------- it never never gets the: DEBUG: getReturnCode (AmRequest.cpp:421): response from Ser: 200 fifo_t_reply succeeded and sends the mail. When I call the voice mail with an ATA pointing to

5090 (SER voice mail) it works ok and sends the mail. The system is configured with 2 SER, one for routing and the other for

mail. Find attached the configuration files. Thank you in advance Juan Priotti --------------------------------------------------------------------------

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