2 Mar
2015
2 Mar
'15
1:13 p.m.
Hi guys,
Playing with SCA for the first time, I'm hittin the following issue:
User phone1(a)domain.org is registered on two devices A and B, and device
B sends SUBSCRIBE to phone1(a)domain.org with call-info Event.
Subscription is handled properly, and my DB content is this:
id: 4
subscriber: sip:phone1@10.15.20.174:5100;alias=1.2.3.4~5100~1
aor: sip:phone1@domain.org
event: 1
expires: 1425296906
state: 0
app_idx: 0
call_id: dacf5194-3d6a8e16d03338102a940080f0e9071c(a)10.15.20.174
from_tag: 4247246264
to_tag: f3067022b00c564156251ba2f28f331f-7c92
record_route:
<sip:127.0.0.1;r2=on;lr=on;ftag=4247246264;nat=yes;ngcplb=yes;socket=udp:1.2.3.4:5060>,<sip:1.2.3.4;r2=on;lr=on;ftag=4247246264;nat=yes;ngcplb=yes;socket=udp:1.2.3.4:5060>
notify_cseq: 3
subscribe_cseq: 2
Kamcmd reports this:
kamcmd> sca.all_subscriptions
phone1 10.15.20.174:5100 call-info 2697 active
If phone1(a)domain.org on device A does a call, I get this in my logs when
calling sca_call_info_update() right as first thing in my routing config
handling the INVITE:
Mar 2 12:02:33 sp2 proxy[34517]: WARNING: sca [sca_appearance.c:976]:
sca_appearance_update_index(): Cannot update sip:phone1@domain.org index
0 to unknown: index 0 not in use
Mar 2 12:02:33 sp2 proxy[34517]: ERROR: sca [sca_call_info.c:1046]:
sca_call_info_invite_request_handler(): Failed to update
sip:phone1@domain.org appearance-index 0 to unknown
Is there something I'm obviously doing wrong here?
Andreas
2 Mar
2 Mar
3:47 p.m.
User phone1(a)domain.org is registered on two devices A
and B
kamcmd> sca.all_subscriptions
phone1 10.15.20.174:5100 call-info 2697 active
If you're only seeing one subscription with sca.all_subscriptions, then something is
amiss.
If phone1(a)domain.org on device A does a call, I get
this in my logs when
calling sca_call_info_update() right as first thing in my routing config
handling the INVITE:
Mar 2 12:02:33 sp2 proxy[34517]: WARNING: sca [sca_appearance.c:976]:
sca_appearance_update_index(): Cannot update sip:phone1@domain.org index
0 to unknown: index 0 not in use
Mar 2 12:02:33 sp2 proxy[34517]: ERROR: sca [sca_call_info.c:1046]:
sca_call_info_invite_request_handler(): Failed to update
sip:phone1@domain.org appearance-index 0 to unknown
Something is also very wrong here, because "unknown" is either the uninitialized
or an otherwise invalid state.
What kind of devices are these? Can you grab a packet capture, from the first REGISTER to
all the way through that call?
-- Jorj
4:37 p.m.
Hi Jori,
On 03/02/2015 02:47 PM, Jorj Bauer wrote:
I had a mixed setup in my first test with one device registering as
private line and another one as shared line, so I redid the setup to
have two shared lines, now I have two entries.
With two shared lines (one Yealink T-28 and one Yealink T-22) I'm still
getting the same error.
One thing I can see is that neither of the devices send a SUBSCRIBE with
line-seize Event. They rather just subscribe to the call-info event, and
in the oubound INVITE, they don't send a Call-Info header either. Is
this mandatory for the SCA module to work?
Can I send you a pcap in private?
Thanks,
Andreas
User
phone1(a)domain.org is registered on two devices A and B
> kamcmd> sca.all_subscriptions
> phone1 10.15.20.174:5100 call-info 2697 active Mar 2
12:02:33 sp2 proxy[34517]: WARNING: sca [sca_appearance.c:976]:
sca_appearance_update_index(): Cannot update sip:phone1@domain.org index
0 to unknown: index 0 not in use
Mar 2 12:02:33 sp2 proxy[34517]: ERROR: sca [sca_call_info.c:1046]:
sca_call_info_invite_request_handler(): Failed to update
sip:phone1@domain.org appearance-index 0 to unknown
Something is also very wrong here, because "unknown" is either the
uninitialized or an otherwise invalid state.
What kind of devices are these? Can you grab a packet capture, from the first REGISTER to
all the way through that call?
3 Mar
3 Mar
7:25 p.m.
One thing I can see is that neither of the devices
send a SUBSCRIBE with
line-seize Event. They rather just subscribe to the call-info event, and
in the oubound INVITE, they don't send a Call-Info header either. Is
this mandatory for the SCA module to work?
It sounds like they're not configured for SCA properly.
Can I send you a pcap in private?
Please do, and I can confirm from the signaling whether or not the sets are properly
configured.
-- Jorj
4 Mar
4 Mar
5:05 p.m.
Hello Jorj,
On 03/03/2015 06:25 PM, Jorj Bauer wrote:
You're indeed right. Yealink needs the Broadsoft-specific firmware in
order to work with the sca module, otherwise it won't subscribe to
line-seize events.
I think I somewhat figured it out for now and it's basically working.
One thing which is nice but was somewhat unexpected (because it wasn't
documented in the module docs) is that sca_call_info_update() also
handles barge-in when a call is publicly held, so it transforms an
INVITE with the Call-Info header into a message included Replaces and all.
Thanks again,
Andreas
One thing I
can see is that neither of the devices send a SUBSCRIBE with
line-seize Event. They rather just subscribe to the call-info event, and
in the oubound INVITE, they don't send a Call-Info header either. Is
this mandatory for the SCA module to work?
It sounds like they're not configured for SCA properly.
3551
days inactive
3553
days old
4 comments
2 participants
participants (2)
-
Andreas Granig -
Jorj Bauer