2006/4/10, Gould, Aaron <aaron.gould(a)ngc.com>om>: No. serweb is a web interface for the user management. serctl is the tools itself to manage users. You can do everything via command line with serctl I don't really get what you are trying to accomplish here... What #serctl add does is to add user's profile to your system so they can later use the profile data to register their phones into your system. Probably your config file is wrong. I recommend to go to www.onsip.org and read the getting started document that includes a detailled description of several configurations. Probably, the Too Many Hops comes from a paquet being forwarded to yourself (to the same SER) until the hop count decresases too low. You'r wellcome, Samuel.