We are trying to use SEMS along with SER in our lab setup We have configured a dedicated SEMS for one IP phone to start with And enabled the announcement plug-in But the announcement message is not played Where does SEMS take the default player from? Thanks Hemal Confidentiality Notice The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender at Wipro or Mailadmin(a)wipro.com immediately and destroy all copies of this message and any attachments.