Siremis "Chat Service" time format has bug or is only config issue?? - sr-users

13 Sep 2017

Hello:

 I added a graphic to Siremis of my
actives dialogs.  But, it only shows unix time (From 1969-12-31 19:33:37 To1969-12-31
19:33:37)   as Xaxis (19:33). I had version 4.2 and never saw it correctly, I just updated
to version 4.4 and I see the same problem.Please see the attachment file with the graph,
and my configuration files and table bellow

 Thanks in advance.

 My /var/www/siremis-4.4.0/siremis/modules/ser/view/xxxx.xml file 

?xml version="1.0"
 standalone="no"?>

 <EasyView
 Name="ChartsSumdialogsView" Description="Charts"
 class="EasyView" Tab="" TemplateEngine="Smarty"
 Access="SERAdmin.Administer_Modules"
 TemplateFile="view.tpl">

    <FormReferences>

 <Reference Name="ser.cms.form.ChartsForm"/>

    </FormReferences>

 </EasyView>

 -----------------------------------------------------------
 My siremisCharts.xml
 ----------------------------------------------------------
...
  <ChartGroup name="sumdialogs">

 <Chart name="sumdialogs" table="active_dialogs"
 title="Active_Failed_Dialogs" type="area" order="reverse"

 orderby="ORDER BY id DESC" limit="LIMIT 10080">

       <XAxis>
 <!--       

 <Item name="date_created" data="hour(date_created)"
 title="date_created" type="timestamp"/>  -->

               <Item
 name="date_created" data="date_created"
title="date_created"
 type="timestamp"/>  

       </XAxis>

       <YAxis>

               <Item
 name="active_dialogs" data="active_dialogs"
 title="active_dialogs" type="dataset" color="#D02020"/>

         <Item
 name="failed_dialogs" data="failed_dialogs"
 title="failed_dialogs" type="dataset" color="#DFC329"/>

      </YAxis>
     </Chart>
   </ChartGroup>

---------------------------------------------------------------------------------------
 See bellow, the portion of the table  used to build the graphic,  the column
"date_created"  is the problem, and the format is
 "TIMESTAMP" 
...

------------------------------------------------------------------------------------------

 # id, date_created, active_dialogs,
 early_dialogs, expired_dialogs, failed_dialogs,
 processed_dialogs, 
 '1', '2017-04-11 14:40:40', '220', '0',
 '1219', '37', '6879491'
 '2', '2017-04-11 14:42:02', '206', '0',
 '1219', '37', '6879604'
 '3', '2017-04-11 14:43:01', '215', '0',
 '1219', '37', '6879685'
 '4', '2017-04-11 14:44:01', '191', '0',
 '1220', '37', '6879744'
 '5', '2017-04-11 14:45:02', '203', '0',
 '1220', '37', '6879837'
 '9', '2017-04-11 14:46:01', '211', '0',
 '1220', '37', '6879929'
 '11', '2017-04-11 14:47:01', '234',
 '0', '1220', '37', '6880019'
 '12', '2017-04-11 14:48:01', '222',
 '0', '1220', '37', '6880087'

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