Adrian,
Do you have an Etheral trace trace of such a call (using G711)? I can
decode it and produce an audio file for all to examine. This way we can get
to the bottom of this.
Thanks,
Ricardo
----- Original Message -----
From: "Adrian Georgescu" <ag(a)ag-projects.com>
To: "Maxim Sobolev" <sobomax(a)portaone.com>
Cc: <serusers(a)lists.iptel.org>
Sent: Wednesday, December 10, 2003 9:15 AM
Subject: [Serusers] Re: Xten-RTPProxy choppy audio
On Wednesday, Dec 10, 2003, at 14:16
Europe/Amsterdam, Maxim Sobolev
wrote:
Probably you need to replace "we have
solved" with "we don't observe",
because to say that something is "solved" you probably should be able
to describe what the solution is.
20+ of my customers have experienced a problem in the interaction
between xten soft clients and the rtp media proxy. I have reported this
to Maxim (3 november), to xten (6 november) and ser user list (6
november). I have received no answer, hence the effort we put in
finding a solution ourselves.
Maxim, I have all respect for all you work. For the sake of this, here
is my correction:
"We don't observe this with our media proxy"
Personally I am not convinced that there is
actually a real problem
with our RTP proxy (my own tests and Jan's information confirms that),
Personally, I am totally convinced that I had a problem and I am am
perfectly convinced that I solved my problem. I think this is the
single point of arguing here.
it could be just equially likely be the problem
with your setup (OS
you are using, libraries, network etc).
It is not isolated to my setup. Before I have notified Maxim, Xten and
SER user list, I have reproduced the problem on different operations
systems (Windows and MacOSX), different Xten versions, different
firewalls (NET Gear, D-Link, Alcatel Speetouch and Linux masquerading)
different IP networks and different sip server software.
Therefore, I strongly suggest you to stop
asserting that your version
is better
I wrote "alternative" version with different features. Nothing about
"better". Your software is better :-)
in this respect than original one unless you are
able to tell where
the difference is or to provide instructions on how to reliably
reproduce the problem.
To reproduce this I start up Xten and make a call via the proxy.
Thanks!
Welcome.
-Maxim
Adrian Georgescu wrote:
The problem is that every few seconds there is a
gap of half second
in the audio stream (quality-wise the conversation is unacceptable)
when using Xten softphone X-lite or X-PRO on either Win or Mac via
RTPProxy. I can consistently reproduce this problem 100% on various
systems and so do all my customers.
For the sceptics, there is a movie with the problem presented
(Quicktime is required to play the stream):
http://download.dns-hosting.info/SERMediaProxy/
XtenProblemWithRTPProxy.mov
and an audio extract:
http://download.dns-hosting.info/SERMediaProxy/
XtenProblemWithRTPProxy.wav
This is the problem solved in our media proxy.
Regards,
Adrian
On Wednesday, Dec 10, 2003, at 11:53 Europe/Amsterdam, Jan Janak
wrote:
>I am also wondering what is the problem with xten and rtp proxy,
>because
>I didn't have any problems.
>
> Jan.
>
>On 10-12 12:29, Maxim Sobolev wrote:
>
>
>>Sorry for my sloppy English, actually I was asking you to explain
>>the
>>cause of the problem. If you claim that something was "solved" in
>>your
>>version you should probably know how behaviour of your version
>>differs
>>from the behaviour of the original one.
>>
>>-Maxim
>>
>>Adrian Georgescu wrote:
>>
>>
>>>See
>>>http://lists.iptel.org/pipermail/serusers/2003-November/003499.html
>>>
>>>On Wednesday, Dec 10, 2003, at 11:07 Europe/Amsterdam, Maxim
>>>Sobolev wrote:
>>>
>>>
>>>>Adrian Georgescu wrote:
>>>>
>>>>
>>>>>Hello, we have released an alternative RTPProxy that works with
>>>>>SER
>>>>>nathelper module. Is a completely new program written in Python
>>>>>and
>>>>>should be able to run without recompilation on any system where
>>>>>Python is supported. We have tested Linux Debian and Solaris 8.
>>>>>There are little differences against PortaOne's rtpproxy, mainly
>>>>> the
>>>>>problem with Xten choppy audio was solved.
>>>>
>>>>
>>>>
>>>>Interesting. I wonder what was the problem with Xten that you
>>>>solved?
>>>>
>>>>-Maxim
>>>>
>>>>
>>>>>Features
>>>>>- Compliant with SER nathelper module
>>>>>- Runs without recompilation on SUN Solaris
>>>>>- Xten audio quality is perfect without gaps
>>>>>- Display active media sessions
>>>>>- Display traffic in minutes and kilobytes
>>>>>- Log to syslog the IP/port numbers and traffic statistics per
>>>>>session
>>>>>- Flexible design for adding new features
>>>>>To do list
>>>>>- Run it on separate machine than SER
>>>>>- Log network traffic per domain
>>>>>- Integrate traffic logging with CDRtool
>>>>>The application is free to download and use without limitations.
>>>>> You
>>>>>can download it from:
>>>>>http://download.dns-hosting.info/RTPProxy/
>>>>>The application is developed and supported by AG Projects. Any
>>>>>feedback is welcome at support(a)jobserver.org
>>>>>Regards,
>>>>>Adrian Georgescu
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