14 Jun
2004
14 Jun
'04
8:45 p.m.
Hello:
I'm interested in how this community is providing voicemail service
to IP phone users registered to a SER proxy. If you can speak to this
point I'd appreciate any feedback you can provide. Specifically I'm
interested in:
1) What product is providing voice mail service?
2) With this system can users manipulate messages via the
telephone set?
3) If the answer to #2 is yes then how is this functionality
implemented. Do you provision a lead number for users
to call into voicemail?
Thanks,Steve
--
ISC Network Engineering
The University of Pennsylvania
3401 Walnut Street, Suite 221A
Philadelphia, PA 19104
voice: 215-573-8396
215-746-7903
fax: 215-898-9348
sip:blairs@upenn.edu
15 Jun
15 Jun
6:31 a.m.
I would also be interested in this answer.
We have the Cisco Unity software but have not had the time to get it
working yet.
Stephen
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service
to IP phone users registered to a SER proxy. If you can speak to this
point I'd appreciate any feedback you can provide. Specifically I'm
interested in:
1) What product is providing voice mail service?
2) With this system can users manipulate messages via the
telephone set?
3) If the answer to #2 is yes then how is this functionality
implemented. Do you provision a lead number for users
to call into voicemail?
Thanks,Steve
--
Stephen Kingham, MIT, BSc, E&C Cert
Project Manager and Consulting Engineer
mailto:Stephen.Kingham@aarnet.edu.au
Telephone +61 2 6222 3575 (office)
+61 419 417 471 (mobile)
Voice and Video over IP
for The Australian Academic Research Network (AARNet) and
http://www.aarnet.edu.au
7:01 p.m.
Stephen Kingham wrote:
-Kevinn
I would also be interested in this answer.
We have the Cisco Unity software but have not had the time to get it
working yet.
Stephen
Steve Blair wrote:
>
> Hello:
>
> I'm interested in how this community is providing voicemail service
> to IP phone users registered to a SER proxy. If you can speak to this
> point I'd appreciate any feedback you can provide. Specifically I'm
> interested in:
>
> 1) What product is providing voice mail service?
>
We are also using asterisk.
> 2) With this system can users manipulate messages
via the
> telephone set?
>
Yes.
> 3) If the answer to #2 is yes then how is this
functionality
> implemented. Do you provision a lead number for users
> to call into voicemail?
>
We are set up with an internal extension to dail for voicemail, and and
external (PSTN) number to call. both of which gives a dtmf interface.
Voicemails can be listened to through the dail in interface and recieved
via email attachment.
Thanks,Steve
11:26 a.m.
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service
to IP phone users registered to a SER proxy. If you can speak to this
point I'd appreciate any feedback you can provide. Specifically I'm
interested in:
1) What product is providing voice mail service?
for SER, voicemail is provided by SEMS (hosted on berlios), in
particular by its voicemail plug-in
2) With this system can users manipulate messages via the
telephone set?
no, AFAIK, the voicemail messages are delivered via email to user.
3) If the answer to #2 is yes then how is this functionality
implemented. Do you provision a lead number for users
to call into voicemail?
Thanks,Steve
bogdan
4:04 p.m.
Bogdan-Andrei IANCU wrote:
that is my understanding also.
--
ISC Network Engineering
The University of Pennsylvania
3401 Walnut Street, Suite 221A
Philadelphia, PA 19104
voice: 215-573-8396
215-746-7903
fax: 215-898-9348
sip:blairs@upenn.edu
Steve Blair wrote:
Yes. I have sems installed but that fact that it only delivers via email
and that
it doesn't seem to support a lead number for call in from off campus is
what
prompted my message. I didn't realize this is how sems worked.
For our campus deployment we need a voice mail service that more closely
resembles our existing system.
Hello:
I'm interested in how this community is providing voicemail service
to IP phone users registered to a SER proxy. If you can speak to this
point I'd appreciate any feedback you can provide. Specifically I'm
interested in:
1) What product is providing voice mail service?
for SER, voicemail is provided by SEMS (hosted on berlios), in
particular by its voicemail plug-in
2) With this system can users manipulate messages via the
telephone set?
no, AFAIK, the voicemail messages are delivered via email to user.
3) If the answer to #2 is yes then how is this functionality
implemented. Do you provision a lead number for users
to call into voicemail?
Thanks,Steve
bogdan 
2:59 p.m.
Steve Blair wrote:
Hello:
I'm interested in how this community is providing voicemail service
to IP phone users registered to a SER proxy. If you can speak to this
point I'd appreciate any feedback you can provide. Specifically I'm
interested in:
1) What product is providing voice mail service?
An alternative to sems is Asterisk, which is a full open source PBX. In
our installation we are only using it as a voicemail server.
2) With this system can users manipulate messages via
the
telephone set?
Yes, via a separate dial in number. It also is configured to email
voicemail to users. Asterisk writes voicemail to per-user directories,
so it is also easy to provide web access to voicemail.
I imagine that it would not be difficult to configure/modify sems to
provide these same services.
3) If the answer to #2 is yes then how is this
functionality
implemented. Do you provision a lead number for users
to call into voicemail?
We provision a number to call into voicemail.
Jamey
16 Jul
16 Jul
3 p.m.
Juha Heinanen wrote:
Jamey Hicks writes:
Yes, that would also work. For all I know, our setup also supports
that. I think it's much more convenient for the users to have a
separate number for accessing voicemail.
We provision a number to call into voicemail.
i guess it would also be possible to call yourself, let the call go to
voicemail (ivr) and then press # and get the menu.
17 Jul
17 Jul
4:31 p.m.
Jamey Hicks writes:
Yes, that would also work. For all I know, our setup
also supports
that. I think it's much more convenient for the users to have a
separate number for accessing voicemail.
that is what many mobile operators do, but it means doubling the number
of phone numbers. also, users needs to remember two numbers instead of
one.
-- juha
10:05 p.m.
Juha Heinanen wrote:
Jamey Hicks writes:
It depends. We have a well known, single number for accessing voice
mail. If you
are calling from your on campus extension a call to the voicemail number
dumps
you into your mailbox. Otherwise you get the general greeting and a
chance to
select a mailbox and sign-in.
Our users like this because many people interact with the mailbox while
away from
their desks. Of course if we implement a find-me function in the proxy
then users
may not need to access the voicemail system in the same fashion. Time
will tell.
-Steve
Yes, that would also work. For all I know, our
setup also supports
that. I think it's much more convenient for the users to have a
separate number for accessing voicemail.
that is what many mobile operators do, but it means doubling the number
of phone numbers. also, users needs to remember two numbers instead of
one.
-- juha
11:21 p.m.
Hi All,
Is there any one using IPTEL for the enterprise network with more
than 5000 subscribers and can support us on this and will be paid.
we need the following :
1.SIP PROXY
2.Accounting
3.Blocking certain numbers
Regards,
karunendra
15 Jun
15 Jun
9:36 p.m.
Hello:
I'm interested in how this community is providing voicemail service
to IP phone users registered to a SER proxy. If you can speak to this
point I'd appreciate any feedback you can provide. Specifically I'm
interested in:
1) What product is providing voice mail service?
We are the creators of OpenUMS/ConvergePro. It is an opensource Unified
Messaging server that goes far beyond the features of Asterisk voicemail.
http://www.convergepro.com or https://sourceforge.net/projects/linuxvm/ It
was written 100% in PERL to allow for easy updates and extension.
It is designed to work with Dialogic cards and traditional PBX's.
We are porting it over to the next version of SEMS for the SER community and
eventually to a standard SIP interface for everyone else. We will be
looking for beta testers in about 2-3 weeks. Please let me know if anyone
is interested by emailing me at 'mdarnell at servpac.com'
2) With this system can users manipulate messages via
the
telephone set?
Yes, see a version of the user guide
http://www.convergepro.com/files/voiecmail_nodid.pdf With a server level
integration, when you delete a message through the telephone interface it
moves the message from your inbox to your deleted items...no need to delete
messages twice
3) If the answer to #2 is yes then how is this
functionality
implemented. Do you provision a lead number for users
to call into voicemail?
We publish a 7 digit number, if people have Cisco 79XX we use the dialplan
to allow them to dial three digits, and the system recognizes the phone they
came from, there is a setting to allow them to auto-login, or to challenge
them with a password.
-Matt
7436
days inactive
7469
days old
11 comments
8 participants
participants (8)
-
Bogdan-Andrei IANCU -
Jamey Hicks -
Juha Heinanen -
karunbï¼ omnitechnology.net -
Kevin Murphy -
Matthew John Darnell -
Stephen Kingham -
Steve Blair