Hi, Is it possible to use kamailio to manage a very simple queue? All calls inbound go directly in queue and then the system to to extract calls and route to agent. A very simple call center. I've seen that there's a mohqueue module...is there any conf example? Many thanks
Кamailio is a proxy server. Call is simple sip seesion for it. It does not have briges or thomething else. Use asteirsk or freeswitch as backend application server.
2014-10-02 11:23 GMT+04:00 Marino Mileti marino.mileti@alice.it:
Hi,
Is it possible to use kamailio to manage a very simple queue? All calls inbound go directly in queue and then the system to to extract calls and route to agent. A very simple call center.
I've seen that there's a mohqueue module...is there any conf example?
Many thanks
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
Thats true if you need to answer and do some IVR, otherwise you can hold the INVITE or other request (until it is cancelled or times out).
Specific on a call queue, may worth checking the module: - http://kamailio.org/docs/modules/stable/modules/mohqueue.html
Holding the invite in config file is possible with:
- t_suspend() and then the (index, label) identification of transaction -- see tmx module - add (index,label) to mqueue - when the routing of invite has to be resumed, fetch from the queue and do t_continue()
Cheers, Daniel
On 02/10/14 09:27, Yuriy Gorlichenko wrote:
Кamailio is a proxy server. Call is simple sip seesion for it. It does not have briges or thomething else. Use asteirsk or freeswitch as backend application server.
2014-10-02 11:23 GMT+04:00 Marino Mileti <marino.mileti@alice.it mailto:marino.mileti@alice.it>:
Hi, Is it possible to use kamailio to manage a very simple queue? All calls inbound go directly in queue and then the system to to extract calls and route to agent. A very simple call center. I've seen that there's a mohqueue module...is there any conf example? Many thanks _______________________________________________ SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org <mailto:sr-users@lists.sip-router.org> http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
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Daniel-Constantin Mierla -
Marino Mileti -
Yuriy Gorlichenko