Hi Thanks for your reply Stefan and my apologies for coming back to this issue after such a long time. As you suggested, I included SDP headers in my Sipsak INVITE msg and the SEMS seems to like it. I am trying to play the announcement using a INVITE message to SEMS at :5070. The SEMS sends a 200 OK message, but no audio was being played. In the log, I got these messages (just including the important messages)... .. (17358) DEBUG: execute (AmInterfaceHandler.cpp:172): Request OK: dispatch it! (17358) DEBUG: getAnnounceFile (Announcement.cpp:79): trying '/usr/local/lib/sems/audio/192.168.3.208/200.wav' (17358) DEBUG: getAnnounceFile (Announcement.cpp:84): trying '/usr/local/lib/sems/audio/200.wav' .. .. (17358) DEBUG: getCompatiblePayloads (AmSdp.cpp:348): using global address: 192.168.3.208 (17358) DEBUG: negotiate (AmSession.cpp:262): remote party doesn't support telephone events Seeing the last line, I then used an Xlite softphone (instead of sipsak) to contact SEMS. Again, the call gets established for about 10 seconds and then just gets disconnected and no audio can be heard. Nothing in the SEMS log (see below) suggests that there is any problem (as far as I can understand). I've checked that the file /usr/local/lib/sems/audio/200.wav is present and I can play it directly in Linux using play command. (The file 200.wav is just a copy of default_en.wav file) I just want to know why the announcement file is not being played and why the call between softphone and SEMS just gets disconnected after a while. I am sure it would be something very basic :( Thanks a lot for your help Frq