Hi,
I am developing a system using Kamailio 4.2.1 as a front-end to a group of
Asterisk servers. All of the usual functionality (registations,
inbound, outbound, internal calls) are fine. We need to add call queueing
to the system.
I looked at the mohqueue module and read that we can use mohq_process() to
send inbound calls to a suitably defined queue, based on the incoming URI.
But think is that how can I get sip extension status in the particular queue?
Any help would be appreciated.
Thanks.
Regards,
Ansuman Manna
Software Developer
Asergis Telecom Services Private Limited
Office Tel: +91 11 6606 8400
Office Fax: +91 112554 5156
Ansuman,
The mohqueue module was designed to redirect waiting callers into a Music-On-Hold (MOH) queue and when a line became available to pull them out of queue and redirect them to an available line. I'm not sure if this is what you have in mind. If so, I'm sorry but I don't understand your question. Can you clarify?
Thanks, Bob
On Sat, Jan 3, 2015 at 7:34 AM, Ansuman Manna - Asergis Telecom < ansuman.manna@asergis.in> wrote:
*Hi,*
- I am developing a system using Kamailio 4.2.1 as a front-end to a group
of*
Asterisk servers. All of the usual functionality (registations,*
inbound, outbound, internal calls) are fine. We need to add call
queueing*
to the system.*
I looked at the mohqueue module and read that we can use mohq_process()
to*
- send inbound calls to a suitably defined queue, based on the incoming
URI.*
- But think is that how can I get sip extension status in the particular
queue?*
Any help would be appreciated.*
Thanks.**Regards,*
*Ansuman Manna*
*Software Developer*
*Asergis Telecom Services Private Limited*
*Office Tel: +91 11 6606 8400*
*Office Fax: +91 112554 5156*
*http://www.asergis.in http://www.asergis.in*
[image: Asergis Telecom India]
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
Hi Bob,
My query is ,How to check which line is available to take call?I mean to say that how to check each line status, which is available and which is in call?
Regards,
Ansuman
From: sr-users [mailto:sr-users-bounces@lists.sip-router.org] On Behalf Of Robert Boisvert Sent: 04 January 2015 02:24 To: Kamailio (SER) - Users Mailing List Subject: Re: [SR-Users] Queue implementation in kamailio
Ansuman,
The mohqueue module was designed to redirect waiting callers into a Music-On-Hold (MOH) queue and when a line became available to pull them out of queue and redirect them to an available line. I'm not sure if this is what you have in mind. If so, I'm sorry but I don't understand your question. Can you clarify?
Thanks,
Bob
On Sat, Jan 3, 2015 at 7:34 AM, Ansuman Manna - Asergis Telecom ansuman.manna@asergis.in wrote:
Hi,
I am developing a system using Kamailio 4.2.1 as a front-end to a group of
Asterisk servers. All of the usual functionality (registations,
inbound, outbound, internal calls) are fine. We need to add call queueing
to the system.
I looked at the mohqueue module and read that we can use mohq_process() to
send inbound calls to a suitably defined queue, based on the incoming URI.
But think is that how can I get sip extension status in the particular queue?
Any help would be appreciated.
Thanks.
Regards,
Ansuman Manna
Software Developer
Asergis Telecom Services Private Limited
Office Tel: +91 11 6606 8400
Office Fax: +91 112554 5156
_______________________________________________ SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
Ansuman,
If your question is, "How do I know when a line is ready to receive a call that is in queue?", then the answer is "that function is outside of the scope of mohqueue." Your code will have to determine that.
If your question is, "How do I select which call will be retrieved from the queue and redirected to another line?", then the answer is "mohq_retrieve () retrieves the oldest call in a queue and redirects it to a URI." (see http://kamailio.org/docs/modules/4.2.x/modules/mohqueue.html#retrieve.func)
Hope this helps to clarify how mohqueue works, Bob
On Mon, Jan 5, 2015 at 2:21 AM, Ansuman Manna - Asergis Telecom < ansuman.manna@asergis.in> wrote:
Hi Bob,
My query is ,How to check which line is available to take call?I mean to say that how to check each line status, which is available and which is in call?
Regards,
Ansuman
*From:* sr-users [mailto:sr-users-bounces@lists.sip-router.org] *On Behalf Of *Robert Boisvert *Sent:* 04 January 2015 02:24 *To:* Kamailio (SER) - Users Mailing List *Subject:* Re: [SR-Users] Queue implementation in kamailio
Ansuman,
The mohqueue module was designed to redirect waiting callers into a Music-On-Hold (MOH) queue and when a line became available to pull them out of queue and redirect them to an available line. I'm not sure if this is what you have in mind. If so, I'm sorry but I don't understand your question. Can you clarify?
Thanks,
Bob
On Sat, Jan 3, 2015 at 7:34 AM, Ansuman Manna - Asergis Telecom < ansuman.manna@asergis.in> wrote:
*Hi,*
- I am developing a system using Kamailio 4.2.1 as a front-end to a group
of*
Asterisk servers. All of the usual functionality (registations,*
inbound, outbound, internal calls) are fine. We need to add call
queueing*
to the system.*
I looked at the mohqueue module and read that we can use mohq_process()
to*
- send inbound calls to a suitably defined queue, based on the incoming
URI.*
- But think is that how can I get sip extension status in the particular
queue?*
Any help would be appreciated.*
Thanks.**Regards,*
*Ansuman Manna*
*Software Developer*
*Asergis Telecom Services Private Limited*
*Office Tel: +91 11 6606 8400*
*Office Fax: +91 112554 5156*
*http://www.asergis.in http://www.asergis.in*
[image: Asergis Telecom India]
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
Hi Bob,
Thanks for help.
Thing is how to get line status from Kamailio.Do I need to use xmpp or something to get the status ?
Regards,
Ansuman
From: sr-users [mailto:sr-users-bounces@lists.sip-router.org] On Behalf Of Robert Boisvert Sent: 05 January 2015 20:13 To: Kamailio (SER) - Users Mailing List Subject: Re: [SR-Users] Queue implementation in kamailio
Ansuman,
If your question is, "How do I know when a line is ready to receive a call that is in queue?", then the answer is "that function is outside of the scope of mohqueue." Your code will have to determine that.
If your question is, "How do I select which call will be retrieved from the queue and redirected to another line?", then the answer is "mohq_retrieve () retrieves the oldest call in a queue and redirects it to a URI." (see http://kamailio.org/docs/modules/4.2.x/modules/mohqueue.html#retrieve.func)
Hope this helps to clarify how mohqueue works,
Bob
On Mon, Jan 5, 2015 at 2:21 AM, Ansuman Manna - Asergis Telecom ansuman.manna@asergis.in wrote:
Hi Bob,
My query is ,How to check which line is available to take call?I mean to say that how to check each line status, which is available and which is in call?
Regards,
Ansuman
From: sr-users [mailto:sr-users-bounces@lists.sip-router.org] On Behalf Of Robert Boisvert Sent: 04 January 2015 02:24 To: Kamailio (SER) - Users Mailing List Subject: Re: [SR-Users] Queue implementation in kamailio
Ansuman,
The mohqueue module was designed to redirect waiting callers into a Music-On-Hold (MOH) queue and when a line became available to pull them out of queue and redirect them to an available line. I'm not sure if this is what you have in mind. If so, I'm sorry but I don't understand your question. Can you clarify?
Thanks,
Bob
On Sat, Jan 3, 2015 at 7:34 AM, Ansuman Manna - Asergis Telecom ansuman.manna@asergis.in wrote:
Hi,
I am developing a system using Kamailio 4.2.1 as a front-end to a group of
Asterisk servers. All of the usual functionality (registations,
inbound, outbound, internal calls) are fine. We need to add call queueing
to the system.
I looked at the mohqueue module and read that we can use mohq_process() to
send inbound calls to a suitably defined queue, based on the incoming URI.
But think is that how can I get sip extension status in the particular queue?
Any help would be appreciated.
Thanks.
Regards,
Ansuman Manna
Software Developer
Asergis Telecom Services Private Limited
Office Tel: +91 11 6606 8400
Office Fax: +91 112554 5156
_______________________________________________ SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
_______________________________________________ SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
-
Ansuman Manna - Asergis Telecom -
Robert Boisvert