Hello: I just received a request for what I am calling shared line appearance. To me this means two IP phones register to SER with the same number. When a call arrives for that number one party answers the call on phone #1, places the call on hold then picks up the same call on phone #2. I can think of a way to make this work with call park but I do not think this is the seamless way our users want the process to work. Has anyone had to address this issue? Thanks,Steve -- ISC Network Engineering The University of Pennsylvania 3401 Walnut Street, Suite 221A Philadelphia, PA 19104 voice: 215-573-8396 215-746-8001 fax: 215-898-9348 sip:blairs@upenn.edu