[Serusers] Voicemail wierdness - sr-users

24 Aug 2004


      Hey all,
Another wierdness for a sunny tuesday afternoon....  Have been using ser and * quite successfully so far, and am not into the stage of testing voicemail.  Currently I am using * with mysql vm storage.  I have a failure route which affter the fr_timer expires, does:
failure_route[4]  {
    # If we've got here, it means that a call timer has expired, and the user is in the
    # voicemail group. Therefore we're going to try and hand off the call to the Asterisk
    # voicemail system.
        revert_uri();
     	rewritehostport("asterisk.dev.inmarsat.com:5060");
        log (1, "VOICEMAIL: VM-Divert --> Handing off to Asterisk\n");
     	append_branch();
    append_urihf("CC-Diversion: ", "\r\n");
        t_relay();
    break;
}
This works great for normal users who are registered but not answering their phone (or indeed are busy it seems - i havent' worked out how to configure this behaviour -- any suggestions?).
However, i have two problems:
(1) If the call is from Nonnat  UA --> SER --> Mediaproxy --> Nat UA
                                                      |
                                                     /
                                               Asterisk VM
then the Nonnat UA doesn't get audio from asterisk vm. I think this has somethign to do with mediaproxy trying to proxy the vm request when it shouldnt and not knwoing where to send it - again, any suggestions?
(2) The most annoying issue at the moment is for offline users.  It seems logical that if you have an offline user (one that has been found in the subscriber db but just isnt' registered at the moment) you might want their address to divert to vm.  However, no amount of fiddling has enabled be to use a failure route for this, and i'm not sure why.  In desperation i just created a new route block to handle it - the same as above, but called route[4] instead of failure_route.  This at least forwards the request correctly. However, all i get is "The p...." and then the media stream cuts out, and * console shows the channel has been hung up.  Below is the ngrep.  For some reason two INVITE reuqests are sent  from ser(.136) to *(.137) and i'm not sure why.  Notice also that a CANCEL is generated, which corresponds to the media stream dying almost as soon as it starts, but again i'm not sure why....
If anyone has anyideas... if you need to look at the ser.cfg then let me know. I'm sure there must be a mor elegant way of handling vm but im not sure what it is at the moment!
Dave
U 161.30.94.151:2378 -> 161.30.94.136:5060
  INVITE sip:1000@sip.dev.inmarsat.com SIP/2.0..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..T
  o: sip:1000@sip.dev.inmarsat.com..Call-Id: call-1093359137-28@161.30.94.151..Cseq: 1 INVITE..Cont
  act: sip:test3@161.30.94.151..Content-Type: application/sdp..Content-Length: 308..Accept-Langua
  ge: en..Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE..Supported:
  sip-cc, sip-cc-01, timer, replaces..User-Agent: Pingtel/2.1.11 (VxWorks)..Date: Tue, 24 Aug 2004
  14:52:19 GMT..Via: SIP/2.0/UDP 161.30.94.151....v=0..o=Pingtel 5 5 IN IP4 161.30.94.151..s=phone-
  call..c=IN IP4 161.30.94.151..t=0 0..m=audio 8766 RTP/AVP 96 97 0 8 18 98..a=rtpmap:96 eg711u/800
  0/1..a=rtpmap:97 eg711a/8000/1..a=rtpmap:0 pcmu/8000/1..a=rtpmap:8 pcma/8000/1..a=rtpmap:18 g729/
  8000/1..a=fmtp:18 annexb=no..a=rtpmap:98 telephone-event/8000/1..
#
U 161.30.94.136:5060 -> 161.30.94.151:5060
  SIP/2.0 407 Proxy Authentication Required..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..To:
  sip:1000@sip.dev.inmarsat.com;tag=9d060f1cca80def62c99c3e616c718b0.21f2..Call-Id: call-1093359137
  -28@161.30.94.151..Cseq: 1 INVITE..Via: SIP/2.0/UDP 161.30.94.151..Proxy-Authenticate: Digest rea
  lm="sip.dev.inmarsat.com", nonce="412b574f5e5a864751e3e96fb32f3f7a4929a17a"..Server: Sip EXpress
  router (0.8.14 (i386/linux))..Content-Length: 0..Warning: 392 161.30.94.136:5060 "Noisy feedback
  tells:  pid=25819 req_src_ip=161.30.94.151 req_src_port=2378 in_uri=sip:1000@sip.dev.inmarsat.com
   out_uri=sip:admin@sip.dev.inmarsat.com via_cnt==1"....
#
U 161.30.94.151:2378 -> 161.30.94.136:5060
  ACK sip:1000@sip.dev.inmarsat.com SIP/2.0..Contact: sip:test3@161.30.94.151..From: sip:test3@sip.
  dev.inmarsat.com;tag=2c24948..To: sip:1000@sip.dev.inmarsat.com;tag=9d060f1cca80def62c99c3e616c71
  8b0.21f2..Call-Id: call-1093359137-28@161.30.94.151..Cseq: 1 ACK..Accept-Language: en..User-Agent
  : Pingtel/2.1.11 (VxWorks)..Date: Tue, 24 Aug 2004 14:52:19 GMT..Via: SIP/2.0/UDP 161.30.94.151..
  Content-Length: 0....
#
U 161.30.94.151:2378 -> 161.30.94.136:5060
  INVITE sip:1000@sip.dev.inmarsat.com SIP/2.0..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..T
  o: sip:1000@sip.dev.inmarsat.com..Call-Id: call-1093359137-28@161.30.94.151..Cseq: 2 INVITE..Cont
  act: sip:test3@161.30.94.151..Content-Type: application/sdp..Content-Length: 308..Accept-Langua
  ge: en..Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE..Supported:
  sip-cc, sip-cc-01, timer, replaces..User-Agent: Pingtel/2.1.11 (VxWorks)..Date: Tue, 24 Aug 2004
  14:52:19 GMT..Proxy-Authorization: DIGEST USERNAME="test3", REALM="sip.dev.inmarsat.com", NONCE="
  412b574f5e5a864751e3e96fb32f3f7a4929a17a", URI="sip:1000@sip.dev.inmarsat.com", RESPONSE="520ee04
  3cedf1c3d2ccbc0fa05101d2c"..Via: SIP/2.0/UDP 161.30.94.151....v=0..o=Pingtel 5 5 IN IP4 161.30.94
  .151..s=phone-call..c=IN IP4 161.30.94.151..t=0 0..m=audio 8766 RTP/AVP 96 97 0 8 18 98..a=rtpmap
  :96 eg711u/8000/1..a=rtpmap:97 eg711a/8000/1..a=rtpmap:0 pcmu/8000/1..a=rtpmap:8 pcma/8000/1..a=r
  tpmap:18 g729/8000/1..a=fmtp:18 annexb=no..a=rtpmap:98 telephone-event/8000/1..
#
U 161.30.94.136:5060 -> 161.30.94.151:5060
  SIP/2.0 100 trying -- your call is important to us..From: sip:test3@sip.dev.inmarsat.com;tag=2c24
  948..To: sip:1000@sip.dev.inmarsat.com..Call-Id: call-1093359137-28@161.30.94.151..Cseq: 2 INVITE
  ..Via: SIP/2.0/UDP 161.30.94.151..Server: Sip EXpress router (0.8.14 (i386/linux))..Content-Lengt
  h: 0..Warning: 392 161.30.94.136:5060 "Noisy feedback tells:  pid=25827 req_src_ip=161.30.94.151
  req_src_port=2378 in_uri=sip:1000@sip.dev.inmarsat.com out_uri=sip:1000@asterisk.dev.inmarsat.com
  :5060 via_cnt==1"....
#
U 161.30.94.136:5060 -> 161.30.94.137:5060
  INVITE sip:1000@asterisk.dev.inmarsat.com:5060 SIP/2.0..Max-Forwards: 10..Record-Route: <sip:1000
  @161.30.94.136;ftag=2c24948;lr=on>..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..To: sip:100
  0@sip.dev.inmarsat.com..Call-Id: call-1093359137-28@161.30.94.151..Cseq: 2 INVITE..Contact: <sip:
  test3@161.30.94.151>..Content-Type: application/sdp..Content-Length: 308..Accept-Language: en..Al
  low: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE..Supported: sip-cc, si
  p-cc-01, timer, replaces..User-Agent: Pingtel/2.1.11 (VxWorks)..Date: Tue, 24 Aug 2004 14:52:19 G
  MT..Proxy-Authorization: DIGEST USERNAME="test3", REALM="sip.dev.inmarsat.com", NONCE="412b574f5e
  5a864751e3e96fb32f3f7a4929a17a", URI="sip:1000@sip.dev.inmarsat.com", RESPONSE="520ee043cedf1c3d2
  ccbc0fa05101d2c"..Via: SIP/2.0/UDP 161.30.94.136;branch=z9hG4bK4773.683f9521.0..Via: SIP/2.0/UDP
  161.30.94.151..CC-Diversion: sip:1000@sip.dev.inmarsat.com....v=0..o=Pingtel 5 5 IN IP4 161.30.94
  .151..s=phone-call..c=IN IP4 161.30.94.151..t=0 0..m=audio 8766 RTP/AVP 96 97 0 8 18 98..a=rtpmap
  :96 eg711u/8000/1..a=rtpmap:97 eg711a/8000/1..a=rtpmap:0 pcmu/8000/1..a=rtpmap:8 pcma/8000/1..a=r
  tpmap:18 g729/8000/1..a=fmtp:18 annexb=no..a=rtpmap:98 telephone-event/8000/1..
#
U 161.30.94.136:5060 -> 161.30.94.137:5060
  INVITE sip:1000@asterisk.dev.inmarsat.com:5060 SIP/2.0..Max-Forwards: 10..Record-Route: <sip:1000
  @161.30.94.136;ftag=2c24948;lr=on>..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..To: sip:100
  0@sip.dev.inmarsat.com..Call-Id: call-1093359137-28@161.30.94.151..Cseq: 2 INVITE..Contact: <sip:
  test3@161.30.94.151>..Content-Type: application/sdp..Content-Length: 308..Accept-Language: en..Al
  low: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, REGISTER, SUBSCRIBE..Supported: sip-cc, si
  p-cc-01, timer, replaces..User-Agent: Pingtel/2.1.11 (VxWorks)..Date: Tue, 24 Aug 2004 14:52:19 G
  MT..Proxy-Authorization: DIGEST USERNAME="test3", REALM="sip.dev.inmarsat.com", NONCE="412b574f5e
  5a864751e3e96fb32f3f7a4929a17a", URI="sip:1000@sip.dev.inmarsat.com", RESPONSE="520ee043cedf1c3d2
  ccbc0fa05101d2c"..Via: SIP/2.0/UDP 161.30.94.136;branch=z9hG4bK4773.683f9521.1..Via: SIP/2.0/UDP
  161.30.94.151..CC-Diversion: sip:1000@sip.dev.inmarsat.com....v=0..o=Pingtel 5 5 IN IP4 161.30.94
  .151..s=phone-call..c=IN IP4 161.30.94.151..t=0 0..m=audio 8766 RTP/AVP 96 97 0 8 18 98..a=rtpmap
  :96 eg711u/8000/1..a=rtpmap:97 eg711a/8000/1..a=rtpmap:0 pcmu/8000/1..a=rtpmap:8 pcma/8000/1..a=r
  tpmap:18 g729/8000/1..a=fmtp:18 annexb=no..a=rtpmap:98 telephone-event/8000/1..
#
U 161.30.94.137:5060 -> 161.30.94.136:5060
  SIP/2.0 100 Trying..Via: SIP/2.0/UDP 161.30.94.136;branch=z9hG4bK4773.683f9521.0..Via: SIP/2.0/UD
  P 161.30.94.151..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..To: sip:1000@sip.dev.inmarsat.
  com;tag=as78a37589..Call-ID: call-1093359137-28@161.30.94.151..CSeq: 2 INVITE..User-Agent: Asteri
  sk PBX..Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER..Contact: sip:1000@161.30.94.137..Conte
  nt-Length: 0....
#
U 161.30.94.137:5060 -> 161.30.94.136:5060
  SIP/2.0 100 Trying..Via: SIP/2.0/UDP 161.30.94.136;branch=z9hG4bK4773.683f9521.1..Via: SIP/2.0/UD
  P 161.30.94.151..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..To: sip:1000@sip.dev.inmarsat.
  com;tag=as78a37589..Call-ID: call-1093359137-28@161.30.94.151..CSeq: 2 INVITE..User-Agent: Asteri
  sk PBX..Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER..Contact: sip:1000@161.30.94.137..Conte
  nt-Length: 0....
#
U 161.30.94.137:5060 -> 161.30.94.136:5060
  SIP/2.0 200 OK..Via: SIP/2.0/UDP 161.30.94.136;branch=z9hG4bK4773.683f9521.0..Via: SIP/2.0/UDP 16
  1.30.94.151..Record-Route: sip:1000@161.30.94.136;ftag=2c24948;lr=on..From: sip:test3@sip.dev.i
  nmarsat.com;tag=2c24948..To: sip:1000@sip.dev.inmarsat.com;tag=as78a37589..Call-ID: call-10933591
  37-28@161.30.94.151..CSeq: 2 INVITE..User-Agent: Asterisk PBX..Allow: INVITE, ACK, CANCEL, OPTION
  S, BYE, REFER..Contact: sip:1000@161.30.94.137..Content-Type: application/sdp..Content-Length:
  288....v=0..o=root 2063 2063 IN IP4 161.30.94.137..s=session..c=IN IP4 161.30.94.137..t=0 0..m=au
  dio 10248 RTP/AVP 18 0 97 3 98..a=rtpmap:18 G729/8000..a=rtpmap:0 PCMU/8000..a=rtpmap:97 iLBC/800
  0..a=rtpmap:3 GSM/8000..a=rtpmap:98 telephone-event/8000..a=fmtp:98 0-16..a=silenceSupp:off - - -
   -..
#
U 161.30.94.136:5060 -> 161.30.94.151:5060
  SIP/2.0 200 OK..Via: SIP/2.0/UDP 161.30.94.151..Record-Route: <sip:1000@161.30.94.136;ftag=2c2494
  8;lr=on>..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..To: sip:1000@sip.dev.inmarsat.com;tag
  =as78a37589..Call-ID: call-1093359137-28@161.30.94.151..CSeq: 2 INVITE..User-Agent: Asterisk PBX.
  .Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER..Contact: sip:1000@161.30.94.137..Content-Type
  : application/sdp..Content-Length: 288....v=0..o=root 2063 2063 IN IP4 161.30.94.137..s=session..
  c=IN IP4 161.30.94.137..t=0 0..m=audio 10248 RTP/AVP 18 0 97 3 98..a=rtpmap:18 G729/8000..a=rtpma
  p:0 PCMU/8000..a=rtpmap:97 iLBC/8000..a=rtpmap:3 GSM/8000..a=rtpmap:98 telephone-event/8000..a=fm
  tp:98 0-16..a=silenceSupp:off - - - -..
#
U 161.30.94.136:5060 -> 161.30.94.137:5060
  CANCEL sip:1000@asterisk.dev.inmarsat.com:5060 SIP/2.0..Via: SIP/2.0/UDP 161.30.94.136;branch=z9h
  G4bK4773.683f9521.1..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..Call-Id: call-1093359137-2
  8@161.30.94.151..To: sip:1000@sip.dev.inmarsat.com..Cseq: 2 CANCEL..User-Agent: Sip EXpress route
  r(0.8.14 (i386/linux))..Content-Length: 0....
#
U 161.30.94.137:5060 -> 161.30.94.136:5060
  SIP/2.0 200 OK..Via: SIP/2.0/UDP 161.30.94.136;branch=z9hG4bK4773.683f9521.1..From: sip:test3@sip
  .dev.inmarsat.com;tag=2c24948..To: sip:1000@sip.dev.inmarsat.com;tag=as78a37589..Call-ID: call-10
  93359137-28@161.30.94.151..CSeq: 2 CANCEL..User-Agent: Asterisk PBX..Allow: INVITE, ACK, CANCEL,
  OPTIONS, BYE, REFER..Contact: sip:1000@161.30.94.137..Content-Length: 0....
#
U 161.30.94.151:2394 -> 161.30.94.136:5060
  ACK sip:1000@161.30.94.136;ftag=2c24948;lr=on SIP/2.0..Route: sip:1000@161.30.94.137..Contact:
  sip:test3@161.30.94.151..From: sip:test3@sip.dev.inmarsat.com;tag=2c24948..To: sip:1000@sip.dev.i
  nmarsat.com;tag=as78a37589..Call-Id: call-1093359137-28@161.30.94.151..Cseq: 2 ACK..Accept-Langua
  ge: en..User-Agent: Pingtel/2.1.11 (VxWorks)..Date: Tue, 24 Aug 2004 14:52:19 GMT..Via: SIP/2.0/U
  DP 161.30.94.151..Content-Length: 0....
#
U 161.30.94.136:5060 -> 161.30.94.137:5060
  ACK sip:1000@161.30.94.137 SIP/2.0..Max-Forwards: 10..Contact: sip:test3@161.30.94.151..From: sip
  :test3@sip.dev.inmarsat.com;tag=2c24948..To: sip:1000@sip.dev.inmarsat.com;tag=as78a37589..Call-I
  d: call-1093359137-28@161.30.94.151..Cseq: 2 ACK..Accept-Language: en..User-Agent: Pingtel/2.1.11
   (VxWorks)..Date: Tue, 24 Aug 2004 14:52:19 GMT..Via: SIP/2.0/UDP 161.30.94.136;branch=0..Via: SI
  P/2.0/UDP 161.30.94.151..Content-Length: 0....
exit