[Serusers] error with CPL script( CPL module of SER) - sr-users

4 Apr 2007

Hi all,

I am trying to implement call redirection feature using cpl script.
I have complied cpl module that supports the cpl script.
I have uploaded the cpl script.
plz help me to solve the problem..

I have written this mail regarding the error that
...
  we are getting in testing the cpl script of Call
redirection.

           We have three X-lite phones with SIP uris 2001(a)172.16.1.24,
 ,2002(a)172.16.1.28 and 2003(a)172.16.1.31  and all the three soft phones
 have been registered with SER proxy running on 10.2.3.123. All the
 three users have added in the SER database along with mail ids.

 user         mail id
 2001         2001(a)172.16.1.24
 2002         2002(a)172.16.1.28
 2003         2003(a)172.16.1.31

  The call scenario is as follows..
 1.user 2001 will make a call to user 2002.
 2. If the user 2002 is either not responding (No answer) or busy, then
 the call
 will be redirected to user 2003.
 3. we able to make a call to 2002,and user 2002's X-lite phone is
 ringing but the call is
 not getting redirected.

 The cpl script for redirection has been deployed in SER proxy.

 I am sending the call log of sip phone:2001 as an attachment along
 with snapshot sip phone 2001.

 I am sending cpl script at the bottam of this mail.plz find the cpl script at the
end of this mail.

...
  As shown in the xlite screen "500 CPL script
execution failed" can u
 please suggest me if  there is
  any error in XML/CPL syntax.

...

 ------------------------------------------------------------------------

 ------------------------------------------------------------------------

 <?xml version="1.0"?>
 <!DOCTYPE html cpl PUBLIC "-//IETF//DTD RFCxxx CPL 1.0//EN"
"cpl.dtd">
 <cpl>
    <subaction id="pda">
      <location url="sip:2003@172.16.1.31 <sip:1003@172.16.1.31>">
          <proxy/>
      </location>
    </subaction>
    <incoming>
      <location url="sip:2002@172.16.1.28 <sip:1002@172.16.1.28>">
          <proxy timeout="8">
             <busy>
               <sub ref="pda"/>
             </busy>
             <noanswer>
               <sub ref="pda"/>
             </noanswer>
          </proxy>
      </location>
    </incoming>
 </cpl> 