Hello,
I am running into a problem with my set up. I have Kamailio 4.0 set up with an Asterisk server (ARA). Initially I had three machines; one for Kamailio, one for Asterisk and one for my db. The set up worked fine for about a week after which I saw that my phones were losing registration for prolonged periods and then would re-register after a few hours. So what I did was to move Asterisk and Kamailio on the same server and only had my DB on a separate machine. All worked well for about a week and now I am facing the same issue. At any given time all my services ( kamailio, Asterisk, RTPproxy) are all running. My question is where and how do I start to trouble shoot this issue? I have not really done any debugging in the past so I would appreciate any pointers as to where to start? Thank you for your help.
Regards, Arun
Hello,
first you should clarify what you mean by "phones are losing registration". Do they indicate are not registered?
I suggest few things: - add a xlog message at beginning of the request_route block to log method, callid, from, to, r-uri and source ip - when the phones are not registered check the logs to see if there was a message related to register requests from that phone
You should also log the sip traffic, you can use ngrep to save it in a file, so you can look in more details if needed.
Some phones have also good troubleshooting options, at least snom phone give a log and the sip trace via web interface. If you have one, use it to see what it is reporting.
I guess you checked the syslog file for error messages. If it is something that makes kamailio not working properly, you should see it there.
Cheers, Daniel
On 10/1/13 5:41 PM, arun Jayaprakash wrote:
Hello,
I am running into a problem with my set up. I have Kamailio 4.0 set up with an Asterisk server (ARA). Initially I had three machines; one for Kamailio, one for Asterisk and one for my db. The set up worked fine for about a week after which I saw that my phones were losing registration for prolonged periods and then would re-register after a few hours. So what I did was to move Asterisk and Kamailio on the same server and only had my DB on a separate machine. All worked well for about a week and now I am facing the same issue. At any given time all my services ( kamailio, Asterisk, RTPproxy) are all running. My question is where and how do I start to trouble shoot this issue? I have not really done any debugging in the past so I would appreciate any pointers as to where to start? Thank you for your help.
Regards, Arun
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
Hi Daniel, when my system is fine and I run kamctl ul show --brief command I am able to see all my registered phones. When the phones lose registration and I run the command I do not see any registered phones but I can see my UA's trying to register. I will work on the suggestions you mentioned and will keep you posted.
Thank you, Arun
________________________________ From: Daniel-Constantin Mierla miconda@gmail.com To: arun Jayaprakash jayaprakasharun@yahoo.com; Kamailio (SER) - Users Mailing List sr-users@lists.sip-router.org Sent: Tuesday, October 1, 2013 11:14 AM Subject: Re: [SR-Users] Phones losing registration.
Hello,
first you should clarify what you mean by "phones are losing registration". Do they indicate are not registered?
I suggest few things: - add a xlog message at beginning of the request_route block to log method, callid, from, to, r-uri and source ip - when the phones are not registered check the logs to see if there was a message related to register requests from that phone
You should also log the sip traffic, you can use ngrep to save it in a file, so you can look in more details if needed.
Some phones have also good troubleshooting options, at least snom phone give a log and the sip trace via web interface. If you have one, use it to see what it is reporting.
I guess you checked the syslog file for error messages. If it is something that makes kamailio not working properly, you should see it there.
Cheers, Daniel
On 10/1/13 5:41 PM, arun Jayaprakash wrote:
Hello,
I am running into a problem with my set up. I have Kamailio 4.0 set up with an Asterisk server (ARA). Initially I had three machines; one for Kamailio, one for Asterisk and one for my db. The set up worked fine for about a week after which I saw that my phones were losing registration for prolonged periods and then would re-register after a few hours. So what I did was to move Asterisk and Kamailio on the same server and only had my DB on a separate machine. All worked well for about a week and now I am facing the same issue. At any given time all my services ( kamailio, Asterisk, RTPproxy) are all running. My question is where and how do I start to trouble shoot this issue? I have not really done any debugging in the past so I would appreciate any pointers as to where to start? Thank you for your help.
Regards, Arun
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
Hello,
if the phone is trying to register, start ngrep on server to see if REGISTER requests are coming and they are replied.
Cheers, Daniel
On 10/1/13 6:23 PM, arun Jayaprakash wrote:
Hi Daniel, when my system is fine and I run kamctl ul show --brief command I am able to see all my registered phones. When the phones lose registration and I run the command I do not see any registered phones but I can see my UA's trying to register. I will work on the suggestions you mentioned and will keep you posted.
Thank you, Arun
*From:* Daniel-Constantin Mierla miconda@gmail.com *To:* arun Jayaprakash jayaprakasharun@yahoo.com; Kamailio (SER) - Users Mailing List sr-users@lists.sip-router.org *Sent:* Tuesday, October 1, 2013 11:14 AM *Subject:* Re: [SR-Users] Phones losing registration.
Hello,
first you should clarify what you mean by "phones are losing registration". Do they indicate are not registered?
I suggest few things:
- add a xlog message at beginning of the request_route block to log
method, callid, from, to, r-uri and source ip
- when the phones are not registered check the logs to see if there
was a message related to register requests from that phone
You should also log the sip traffic, you can use ngrep to save it in a file, so you can look in more details if needed.
Some phones have also good troubleshooting options, at least snom phone give a log and the sip trace via web interface. If you have one, use it to see what it is reporting.
I guess you checked the syslog file for error messages. If it is something that makes kamailio not working properly, you should see it there.
Cheers, Daniel
On 10/1/13 5:41 PM, arun Jayaprakash wrote:
Hello,
I am running into a problem with my set up. I have Kamailio 4.0 set up with an Asterisk server (ARA). Initially I had three machines; one for Kamailio, one for Asterisk and one for my db. The set up worked fine for about a week after which I saw that my phones were losing registration for prolonged periods and then would re-register after a few hours. So what I did was to move Asterisk and Kamailio on the same server and only had my DB on a separate machine. All worked well for about a week and now I am facing the same issue. At any given time all my services ( kamailio, Asterisk, RTPproxy) are all running. My question is where and how do I start to trouble shoot this issue? I have not really done any debugging in the past so I would appreciate any pointers as to where to start? Thank you for your help.
Regards, Arun
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org mailto:sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
-- Daniel-Constantin Mierla -http://www.asipto.com http://www.asipto.com/ http://twitter.com/#!/miconda http://twitter.com/#%21/miconda -http://www.linkedin.com/in/miconda Kamailio Advanced Trainings - Berlin, Nov 25-28; Miami, Nov 18-20, 2013
- more details about Kamailio trainings athttp://www.asipto.com http://www.asipto.com/ -
I think I found the error, but I need to double check. I was not able to get any log output in kamailio.log and I noticed that the log file was very large ( I had not set up log rotate ). I cleaned this file and now I am able to view my log outputs. Will this issue in my log file affect the performance of the system?
Regards, Arun
________________________________ From: Daniel-Constantin Mierla miconda@gmail.com To: arun Jayaprakash jayaprakasharun@yahoo.com; Kamailio (SER) - Users Mailing List sr-users@lists.sip-router.org Sent: Tuesday, October 1, 2013 11:14 AM Subject: Re: [SR-Users] Phones losing registration.
Hello,
first you should clarify what you mean by "phones are losing registration". Do they indicate are not registered?
I suggest few things: - add a xlog message at beginning of the request_route block to log method, callid, from, to, r-uri and source ip - when the phones are not registered check the logs to see if there was a message related to register requests from that phone
You should also log the sip traffic, you can use ngrep to save it in a file, so you can look in more details if needed.
Some phones have also good troubleshooting options, at least snom phone give a log and the sip trace via web interface. If you have one, use it to see what it is reporting.
I guess you checked the syslog file for error messages. If it is something that makes kamailio not working properly, you should see it there.
Cheers, Daniel
On 10/1/13 5:41 PM, arun Jayaprakash wrote:
Hello,
I am running into a problem with my set up. I have Kamailio 4.0 set up with an Asterisk server (ARA). Initially I had three machines; one for Kamailio, one for Asterisk and one for my db. The set up worked fine for about a week after which I saw that my phones were losing registration for prolonged periods and then would re-register after a few hours. So what I did was to move Asterisk and Kamailio on the same server and only had my DB on a separate machine. All worked well for about a week and now I am facing the same issue. At any given time all my services ( kamailio, Asterisk, RTPproxy) are all running. My question is where and how do I start to trouble shoot this issue? I have not really done any debugging in the past so I would appreciate any pointers as to where to start? Thank you for your help.
Regards, Arun
SIP Express Router (SER) and Kamailio (OpenSER) - sr-users mailing list sr-users@lists.sip-router.org http://lists.sip-router.org/cgi-bin/mailman/listinfo/sr-users
-
arun Jayaprakash -
Daniel-Constantin Mierla