I've created many aliases. I've found that if a single alias points to two
different sip addresses, that it will only ring through to one of them.
i.e. a call come in from the PSTN for phone number 6600 [my PSTN service is configured to
send only 4 digits]. This number (6600) is an alias for sip:info@mydomain.com.
If I then apply the following
root # serctl alias add 6600 sip:userb@mydomain.com
I can add a second address for that alias, but the call is still redirected to
sip:info@mydomain.com.
Are you suggesting that I remove the 6600 alias and recreate it so it points to
sip:userb@mydomain.com?
What if I actually want it to ring both sip:info@mydomain.com and sip:userb@mydomain.com?
Can I use the add contact feature in serweb for this? If I log into serweb as
"info" and then add sip:userb@mydomain.com as a contact, the call still
doesn't get forked to userb.
Any ideas?
Thanks,
G.
Jan Janak <jan(a)iptel.org> wrote:
Hello,
On 18-09 18:26, Gavin Bensom wrote:
Hello All,
I'm interested in knowing if there is a way to do the equivalent of append_branch or
rewriteuri/rewriteuser without changing the ser.cfg file and restarting ser.
The scenario is this. I have a main line that is typically answered by one individual.
Lets say he goes to lunch and the line is going to be covered by another individual. How
could the individuals involved set this up by themselves using serweb or another method? I
don't want to have to modify ser.cfg and restart the server every time calls need to
be directed differently.
You can use serctl utility and create an alias. The alias will point
to the person to which the calls should be redirected
I tried adding a contact in serweb. From user A's
account I tried adding user B's username or alias. Neither seemed to work. When I dial
user A, user B's line does not ring.
If you add a contact in serweb then the call will be forked--that
means both phones will ring.
Any ideas? I think all I need is a simple redirect
function that will automatically redirect calls from one user to another without needed to
change the config file and restart the server.
Right now you can use serctl. We are working on some more advanced
support for call-redirection, but there is no time line yet.
Also, is there anything special I need to do to get
serweb to display accounting and missed call information? Serweb is running but is not
displaying this info. I believe I complied with accounting turned on but I can't
remember. Is there any way to check what modules are enabled or what config switches were
set during complie?
You must load acc module and set flag for transactions that should be
accounted, see acc module documentation for more details.
Jan.
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